Web hosting services: Cloudways Managed Hosting vs. SiteGround GrowBig

Quick Verdict

Both Cloudways and SiteGround offer robust hosting solutions with distinct advantages. SiteGround's GrowBig plan stands out with its unlimited websites, unmetered bandwidth, free CDN, and a 30-day money-back guarantee, making it a user-friendly option, especially for WordPress users. Cloudways, on the other hand, provides a more customizable experience with a wider range of server locations and storage options, appealing to users who need more control and scalability, despite the lack of a traditional money-back guarantee and extra cost for CDN integration.

SiteGround offers a traditional 30-day money-back guarantee, while Cloudways provides a 3-day free trial.
SiteGround includes a free CDN, while Cloudways' CDN integration requires an additional monthly fee.
Cloudways provides a wider range of storage and bandwidth options, while SiteGround offers unmetered bandwidth.
SiteGround supports unlimited websites, whereas Cloudways supports multiple websites limited by server resources.
Cloudways offers a custom control panel, while SiteGround uses Site Tools.

Key features – Side-by-Side

Attribute	Cloudways Managed Hosting	SiteGround GrowBig
Server Uptime Guarantee	99.9% (reports of 99.99%)	99.99%
Customer Support Channels	24/7 live chat and ticketing; phone & Slack (Premium)	24/7 live chat, phone, and helpdesk
Free SSL Certificate	Included, one-click installation	Let's Encrypt
Automatic Backups Frequency	Customizable frequency, 'Server Backup Now' option	Daily, up to 30 copies
Content Delivery Network (CDN) Integration	Cloudflare Enterprise (additional fee)	Free CDN included (Cloudflare, SiteGround CDN up to 10GB)
Staging Environment Availability	Yes	WordPress websites
Number of Supported Websites	Multiple (limited by server resources)	Unlimited
Storage Space	25GB to 640GB	20 GB
Bandwidth Allocation	1TB to 9TB	Unmetered
Control Panel Type	Custom control panel	Site Tools
Server Locations	DigitalOcean, Vultr, Linode, Google Cloud, AWS (US, UK, AU, FR, JP, DE, NL)	Iowa, Frankfurt, Netherlands, UK (London), Singapore, Sydney
Money-Back Guarantee	3-day free trial	30-day money-back guarantee

Overall Comparison

Cloudways: 99.9% uptime guarantee, storage from 25GB, bandwidth from 1TB. SiteGround: 99.99% uptime guarantee, 20GB storage, unmetered bandwidth, unlimited websites.

Pros and Cons

Cloudways Managed Hosting

Pros:

Guaranteed 99.9% uptime
24/7 customer support
Free SSL certificates with one-click installation
Automated backups with customizable frequency
Integration with Cloudflare Enterprise CDN
Staging environment available
Allows multiple websites per server
Wide range of storage and bandwidth options
Custom control panel designed for simplified management
Wide selection of server locations

Cons:

No traditional money-back guarantee
CDN integration requires an additional monthly fee

SiteGround GrowBig

Pros:

99.99% uptime guarantee
24/7 customer support
Free SSL certificates
Automatic daily backups
Free CDN integration
Staging environment for WordPress websites
Unlimited websites
Unmetered bandwidth
Intuitive Site Tools control panel
Servers on four continents
30-day money-back guarantee

Cons:

Some users have reported a decline in support quality over time

User Experiences and Feedback

Cloudways Managed Hosting

What Users Love

Users have reported experiencing 100% uptime.
Responsive and expert support team.
Easy to set up and manage SSL certificates with one-click installation.
Effective CDN integration improves website loading speed.
User-friendly and well-organized dashboard.

Common Complaints

Some reviews mention that Cloudways does not have a traditional money-back guarantee.

Value Perception

Offers a range of storage and bandwidth options to meet website needs.
Custom control panel simplifies server and application management.
Choosing a server location close to the target audience can reduce latency and improve website loading speed.

SiteGround GrowBig

What Users Love

Users have reported 100% uptime
Known for phenomenal customer support with high satisfaction ratings
Easy to add a free SSL certificate using Let's Encrypt
Restoration can be done with a couple of clicks
Improves website loading speed
Allows you to create a copy of your live site for testing
Allows you to host unlimited websites
Can handle approximately 100,000 monthly visits
Allows you to choose a location closest to your audience for faster speeds

Common Complaints

Some users have reported a decline in support quality over time

Value Perception

No value feedback reported.