Modern Animal is a good choice for pet owners who value a modern clinic environment and comprehensive services, while BetterVet is better suited for those who prioritize the convenience of in-home veterinary care.
| Attribute | Modern Animal | BetterVet Mobile Veterinary Care |
|---|---|---|
| Appointment Scheduling Options | Online scheduling via app, online medical records management, check-in from home, review free time slots | Online via website or app; Effortless scheduling; Video consultations can be booked; Same-day appointments may be available. |
| Emergency Services Availability | Urgent care during clinic hours, 24/7 virtual care for members, no after-hours emergency services | Generally handles routine care and diagnostics; Does not typically offer urgent or emergency care; Same-day and next-day appointments are offered in many locations. |
| Types of Animals Treated | Dogs, cats, and other small animals | Primarily cats and dogs; Offers services for puppies and kittens. |
| Preventative Care Services | Comprehensive preventative care, customized wellness plans (vaccinations, parasite control, dental cleanings), wellness exams, tailored nutrition advice | Wellness exams (including core and non-core vaccines); Vaccinations; Parasite control; Microchipping; Nutritional planning. |
| Diagnostic Services | Blood tests, urine analysis, imaging (X-rays, ultrasounds), in-house laboratory services | Blood work; Home lab tests (blood and urine testing, medication blood levels, evaluation for internal and external parasites, heartworm testing); Diagnostic imaging; In-house X-ray and ultrasound (in some locations); Electrocardiogram (ECG). |
| Surgical Services Offered | Routine and complex procedures, spays/neuters, mass removals, skin biopsies, abdominal exploratories, less invasive ACL surgery, laparoscopic surgeries | Offers surgery. |
| Dental Care Services | Cleanings, extractions, disease prevention, dental x-rays, oral surgeries | Not explicitly mentioned as a regular mobile service, but some mobile vets have trucks that allow them to perform dental care. |
| Grooming Services | Available | Not mentioned. |
| Pricing Transparency and Payment Options | Membership model, transparent pricing, openly displayed price list online | Pricing varies based on service type, location, and veterinarian expertise; Custom quotes are provided upfront; No subscription fees; charges are per visit or service; Travel/concierge fees apply; Accepts various forms of payment, including credit cards and mobile payment apps. |
| Clinic Cleanliness and Atmosphere | Modern, inviting, transparent, stress-free, calming colors and textures, natural light and ventilation | Care is provided in the pet's home environment, reducing stress and anxiety. |
| Veterinarian Qualifications and Experience | Graduates of AVMA-accredited veterinary schools, experienced veterinarians and support staff, personalized care | Employs licensed veterinary professionals; Has a team of dedicated veterinarians and vet techs. |
| Customer Service and Communication Quality | High-quality care, seamless experience, exceptional customer service, dedicated support, transparent communication, open communication | Leverages technology to connect with pet parents; In-app messaging facilitates communication; Known for being caring and informative. |