Both Eurostar Neo and Trenitalia Frecciarossa 1000 are excellent options for high-speed rail travel in Europe. Eurostar Neo is ideal for those traveling between the UK and continental Europe, offering a clear delay compensation policy and striving for environmental sustainability. Trenitalia Frecciarossa 1000 is well-suited for travel within Italy and offers multiple travel classes and high service frequency, but lacks a clearly defined delay compensation policy.
| Attribute | Eurostar Neo | Trenitalia Frecciarossa 1000 |
|---|---|---|
| Maximum Speed | 300 km/h | Up to 400 km/h (typically limited to 300 km/h in service) |
| Seating Capacity | e320 trains: 902, Velaro e320 (Class 374): 267 | Approximately 457 passengers |
| Number of Travel Classes | Three: Eurostar Standard, Eurostar Plus, and Eurostar Premier | 4 (Standard, Premium, Business, and Executive) |
| Onboard Wi-Fi | Available on all routes and in all travel classes. Plus and Premier classes offer faster connections and additional data. | Available with registration |
| Luggage Allowance | No weight limit. Standard: 2 pieces + 1 hand luggage (up to 85cm to/from London, 75cm on other routes). Dedicated storage areas. | No strict weight or size restrictions; ample space in overhead racks and luggage compartments |
| Accessibility Features | Wheelchair spaces in Standard Premier and Business Premier. Wheelchair users pay for standard tickets. Discounted companion tickets may be available. Wheelchair dimensions: 70cm wide and 120cm long. Max weight: 300 kg. Accessible toilets. Assistance available. | Designated spaces for wheelchairs, accessible toilets, and assistance from staff |
| Frequency of Service | More than 10 departures per day on popular routes like Paris to London. | High frequency on key routes like Milan-Rome (over 28 non-stop daily connections) |
| Direct Routes | Connects France, Belgium, the Netherlands, Germany, and the UK. Direct stops include Paris, Brussels, and Amsterdam. | Connects major cities like Turin, Milan, Bologna, Florence, Rome, and Naples; also operates internationally (e.g., Paris-Lyon-Turin-Milan) |
| Average Ticket Price | Varies. Booking in advance (6-8 months) is recommended for cheaper tickets. | Varies widely depending on class, route, and booking time |
| Onboard Dining | Eurostar Caf (all classes): snacks, drinks, light bites. Eurostar Plus: light meal and drinks served at your seat (to/from London). Eurostar Premier: fine dining, menus by top chefs, complimentary drinks. | Cafe-bar with snacks, drinks, and light meals; premium classes offer included meals and drinks |
| Environmental Impact | Averages 5.8g of CO2 per passenger kilometer. Aims for 100% renewable energy by 2030. | Certified for low CO2 emissions (around 28 micrograms per passenger/kilometer) |
| Delay Compensation Policy | 60+ minutes delay: compensation. 25% of ticket price for 60-119 minutes. 50% for 120+ minutes. Compensation via e-voucher or refund. | Not available |