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Tour operators: EF Ultimate Break vs. Scott Dunn

Quick Verdict

EF Ultimate Break is a good option for young adults seeking affordable, social group travel experiences with included activities and convenient logistics. Scott Dunn is better suited for travelers who prioritize luxury, personalized itineraries, and seamless service with a strong emphasis on sustainability, and are willing to pay a premium for it.

Key features – Side-by-Side

AttributeEF Ultimate BreakScott Dunn
Target Audience18-35 years old (majority 18-20), welcoming solo travelersFamilies, couples, and individuals. Known for family-oriented trips, honeymoons, and multi-generational travel.
Tour StyleGroup tours, socialTailor-made luxury holidays, bespoke experiences, customized itineraries, private access
Destinations CoveredEurope, Asia, Central and South America, over 65 destinationsWorldwide, including Africa, Asia, Europe, South America, USA & Canada, Polar regions
Average Tour Group SizeUp to 44 travelers (some reviews mention groups as large as 30)Not specified, focuses on customized, private tours
Accommodation QualityMix of hotels and hostels. Essential trips: minimum 3-6 people sharing a room. Plus trips: 3- to 4-star hotels, typically with one roommate.Luxury. Properties are off the beaten track and vetted for distinctiveness and value.
InclusionsFlights (optional), accommodations, full-time Tour Director, sightseeing and walking tours, entrance to select attractions, transportation between cities, 24/7 emergency support, Welcome Dinner, some meals (often breakfast)Not explicitly detailed, but includes curated accommodations, experiences, and expert guides.
ExclusionsOptional excursions, beverages, lunches, and dinners (except where specified in the itinerary), travel protection, customary gratuitiesNot specified
Price RangeDepends on the trip type and length. Payment plans available.Considered a very expensive, luxury tour operator.
Booking FlexibilityTravel Protection allows one free rebooking if requested 100+ days before departure. Rebooking fees apply without Travel Protection. Can extend your trip for a fee.Offers flexibility for changing plans.
Customer Support Availability24/7 emergency supportGlobal offices in the UK, US, and Singapore offer 24/7 service. Emergency assistance is available 24 hours a day.
Sustainability PracticesResponsible Travel initiative in partnership with the Tourism Authority of ThailandCommitted to minimizing environmental impact and offsetting carbon emissions. Partnerships with organizations like Tree Sisters and Conservation Collective. Supports community-based projects. Has a dedicated Sustainability & Nature Positive Tourism Lead and a Sustainability Committee.
Guides Expertise & Local KnowledgeLocal tour directorsTravel specialists have first-hand knowledge of destinations. They spend at least one month per year in their area of expertise.

Overall Comparison

EF Ultimate Break: Target audience 18-35, group tours up to 44 travelers. Scott Dunn: Luxury, tailor-made tours, price not available.

Pros and Cons

EF Ultimate Break

Pros:
  • Handles planning and logistics
  • Well-organized itineraries (some reviewers)
  • Friendly and helpful tour directors (most reviews)
  • Responsive customer service (some reviews)
  • Tours met or exceeded expectations (many reviewers)
  • Good for first-time travelers or those who don't want to plan (many reviewers)
Cons:
  • Fast-paced tours (some reviewers)
  • Accommodations can be basic (some reviewers)
  • Most meals are not included unless it is a 'plus trip'
  • One review mentioned a condescending and unhelpful tour guide
  • One review mentions issues canceling or rescheduling a trip with customer service
  • Booking conditions are subject to change

Scott Dunn

Pros:
  • Well-planned itineraries
  • Excellent service
  • Attention to detail
  • High quality activities
  • Knowledgeable and helpful guides
  • Outstanding accommodations
  • Seamless customer support
  • Flexibility for changing plans
  • Commitment to sustainability
Cons:
  • Very expensive
  • Booking terms and cancellation policies transparency not available

User Experiences and Feedback