Roman Pharmacy is suitable for individuals seeking prescription medications and telemedicine consultations, while BetterHelp Counseling is better for those looking for therapy services. Consider the specific needs and preferences when choosing between the two.
| Attribute | Roman Pharmacy | BetterHelp Counseling |
|---|---|---|
| Medication types offered | Prescription medications for ED, hair loss, PE, cold sores, genital herpes, and weight management. Brand-name and generic options, including Viagra (sildenafil) and Cialis (tadalafil). | BetterHelp does not offer medication or prescription services. |
| Therapy types offered | Telemedicine consultations with licensed clinicians. | BetterHelp offers individual therapy. They also offer couples therapy and teen counseling through their sister sites, Regain.us and TeenCounseling.com, respectively. |
| Prescription services | Roman physicians can write prescriptions, which can be filled through their online pharmacy or sent to a pharmacy of your choice if it accepts e-prescriptions. | BetterHelp does not provide prescription services. |
| Insurance coverage | Roman does not accept insurance directly. | BetterHelp does not accept insurance. However, some insurance plans may offer reimbursement for a portion of the costs. BetterHelp does accept HSA/FSA. |
| Subscription cost | Costs vary depending on the medication and treatment plan. Generic Viagra (sildenafil) can range from $4 to $10 per dose. Monthly or quarterly auto-shipments with no sign-up or cancellation fees. | The subscription cost ranges from $70 to $100 per week, billed every four weeks. The monthly costs can be between $260 and $400. |
| Doctor qualifications | U.S.-licensed healthcare professionals. | BetterHelp does not employ doctors who can prescribe medication. |
| Counselor qualifications | Not available | Counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. They possess a Master's or Doctorate degree in their field and have at least 3 years and 1,000 to 2,000 hours of hands-on experience. |
| User privacy policy | Committed to protecting personal and medical information. Data may be shared with third-party advertisers. Complies with privacy laws and implements security protocols. | BetterHelp has faced scrutiny regarding its privacy practices. While they encrypt messages between users and therapists, the company has been criticized for sharing user data with third parties for advertising purposes. The Federal Trade Commission (FTC) took action against BetterHelp for these practices. BetterHelp states that they do not share therapy data to train AI or NLU models unless the user agrees. |
| Shipping options | Ships medications discreetly in unmarked boxes within 2 business days. Free two-day shipping through the Ro Pharmacy Network. | Not applicable, as BetterHelp is a counseling service and does not involve shipping. |
| Customer support channels | Email at care@ro.co. Pharmacists are available by phone Monday through Friday, 9:00 AM to 8:00 PM Eastern Time, and Saturdays from 8:00 AM to 2:00 PM Eastern Time. | Details on specific customer support channels weren't found in the search results. |
| Medication delivery time | Typically delivered within 2 business days. Ro Pharmacy Network fulfills prescription medications and ships them within 2 to 5 business days. | Not applicable, as BetterHelp does not offer medication. |
| Counseling session scheduling | Not available | BetterHelp allows users to schedule sessions, and it is possible to schedule the first live video session within a couple of days. |