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Telehealth services: Roman Health vs. Talkspace Therapy

Quick Verdict

Roman Health is better suited for individuals seeking discreet and convenient access to medications for specific men's health conditions. Talkspace Therapy is a more comprehensive option for those seeking mental health support, offering various therapy types, medication management, and insurance coverage.

Key features – Side-by-Side

AttributeRoman HealthTalkspace Therapy
Range of conditions treatedErectile dysfunction (ED), hair loss, premature ejaculation (PE), cold sores, genital herpes, testosterone issues, allergies, skincare, eczema, dandruff, excessive sweating, weight management, fertility, and daily health.Depression, anxiety, stress, trauma, grief, addiction, eating disorders, family conflict, mood disorders, parenting, sexual abuse, relationship problems, sleep problems, LGBTQIA+ issues, and anger management. Intended for mild-to-moderate mental health symptoms. Not suitable for severe and complicated mental health conditions.
Types of therapy offeredNot availableIndividual, couples, and teen therapy. Specialized therapy for veterans and the LGBTQIA+ community.
Prescription services availabilityYesOffers medication management, connecting users with psychiatric providers for evaluation, diagnosis, prescription, and continued care. Cannot prescribe controlled substances.
Insurance coverage optionsRoman does not accept insurance directly.Accepts insurance from many major providers, including Cigna, Optum, Aetna, and Medicare in some states. Copays for insured members average around $15. Some employers and EAPs also offer Talkspace services.
Subscription pricing structureSubscription-based model. The cost of treatment varies depending on the medication and dosage. Some subscriptions include monthly or quarterly auto-shipments.Messaging Therapy: Starts at $69 per week (billed monthly at $276). Video + Messaging Therapy: Starts at $99 per week (billed monthly at $396) for four 30-minute live sessions per month. Video + Messaging Therapy + Workshops: Starts at $109 per week (billed monthly at $436). Couples Therapy + 4 Live Sessions: Starts at $109 per week (billed monthly at $436). Psychiatry: Initial evaluation is $299, and follow-up sessions are $175 each.
Provider qualifications and credentialsU.S.-licensed healthcare professionals. Doctors undergo rigorous background checks.Therapists are fully licensed with 3,000+ hours of clinical experience. They are verified and background-checked. Therapists include Licensed Clinical Social Workers (LCSW), Licensed Marriage and Family Therapists (LMFT), and Licensed Professional Clinical Counselors (LPCC).
Communication methodsMessaging system. Some states may require phone or video consultations.Text, audio, and video messaging, as well as live video sessions.
Response time for messagesHealthcare providers typically get back to patients within 24 hours.Therapists generally reply once or twice a day, five days a week. Guaranteed responses are provided 5 days a week.
Ease of use of platformConvenient online interface. Consultations are designed to be fast and minimally invasive.User-friendly and accessible via computer, tablet, or smartphone. Offers a mobile app.
Privacy and data security measuresProducts shipped in discreet packaging. Customer information is highly secure. Adheres to an up-to-date and comprehensive Privacy Policy and has a Data Subject Access Request program.HIPAA-compliant platform with data encryption and secure messaging. Users can set a unique passcode for extra security on the mobile app.
Cancellation policyYou can cancel a subscription at any time to prevent future renewals. Immediate cancellation is available for all plans. There's no sign-up or cancellation fee.Users can switch plans or cancel anytime after subscribing.
Availability of specialist consultationsProvides access to licensed physicians specializing in specific conditions.Offers specialist consultations through their psychiatry services for medication management. Also have therapists specializing in specific areas like LGBTQIA+ issues or substance abuse.
PriceNot availableMessaging Therapy: Starts at $69 per week (billed monthly at $276). Video + Messaging Therapy: Starts at $99 per week (billed monthly at $396). Psychiatry: Initial evaluation is $299
RatingsNot available80% of users find it as effective as or more effective than traditional therapy.

Overall Comparison

Talkspace Therapy: 80% user satisfaction. Talkspace Therapy: Messaging Therapy starts at $276/month. Roman Health: Response time within 24 hours.

Pros and Cons

Roman Health

Pros:
  • Convenient online interface
  • Fast and minimally invasive consultations
  • Unlimited messaging to members
  • Discreet packaging
  • U.S.-licensed healthcare professionals
  • Easy cancellation policy
  • Provides access to licensed physicians specializing in specific conditions
  • Telehealth platform offers a discreet way to address intimate health concerns without in-person visits
Cons:
  • Does not accept insurance directly
  • Pricing may not always align with budget-conscious preferences
  • Some reviews mention issues with unauthorized charges
  • Some reviews mention issues with delayed shipping
  • Some reviews mention issues with unresponsive customer service
  • Some negative reviews point to late response times from customer service representatives

Talkspace Therapy

Pros:
  • Convenient and accessible
  • User-friendly platform
  • HIPAA-compliant security measures
  • Offers a variety of communication methods
  • Wide range of conditions treated
Cons:
  • Some users have reported issues with customer service
  • Cost-effectiveness can depend on individual needs and insurance coverage
  • Not suitable for severe and complicated mental health conditions

User Experiences and Feedback