Both MDLIVE Primary360 and Amwell Medical Care are robust telemedicine platforms offering a wide array of services. MDLIVE provides more specific details regarding doctor experience, language support, mobile app ratings, and consultation costs. Amwell emphasizes its growing network of specialists and chronic condition management. The choice depends on individual priorities, such as the need for specific language support or the importance of a highly-rated mobile app.
| Attribute | MDLIVE Primary360 | Amwell Medical Care |
|---|---|---|
| Availability | 24/7 via phone or video for urgent care; video consultations from 7 a.m. to 9 p.m., 7 days a week or by scheduled availability. | Yes, 24/7 access to physicians, therapists, and specialists |
| Primary Care Services | Yes, including wellness screenings and chronic condition management for adults 18+ | Yes |
| Mental Health Services | Licensed therapists and board-certified psychiatrists via phone or video for anxiety, depression, stress, and relationship issues. | Therapy and psychiatry services available via live video |
| Dermatology Services | Yes, for non-emergency hair, skin, and nail conditions. | Yes |
| Prescription Refills | Up to a 30-day supply for certain medications, excluding DEA-controlled substances. | Yes, but not for controlled substances; requires a video visit and is at the doctor's discretion |
| Insurance Coverage | Integrates with many major insurance plans, potentially offering copays as low as $0 for some services. | Works with many insurance companies; check with your insurance provider for specific coverage details |
| Cost per Consultation (without insurance) | Therapy: $108, Psychiatry (initial): $284, Urgent Care: $85, Dermatology: $95 | Urgent care starts around $79; Therapy: $99-$129; Psychiatry (initial): $279, follow-ups at $109 |
| Specialist Referrals | Yes, within your network. | Yes, growing network of specialists including neurologists, dermatologists, and physical therapists |
| Chronic Condition Management | Personalized care plans, remote vital monitoring, and real-time reporting. | Yes, for conditions like diabetes, hypertension, and migraines |
| User-Friendliness of Platform | User-friendly website and mobile app for iOS and Android, supporting appointment scheduling and communication. | Designed to be user-friendly and accessible via web or mobile app |
| Mobile App Availability | Yes, for iOS and Android devices. | Yes, for both iOS and Android devices |
| Languages Supported | English and Spanish | Contact Amwell directly to confirm which languages are supported |
| Doctor Experience | Board-certified and state-licensed, with an average of 15 years of experience. | Not available |
| Scheduling Flexibility | Flexible scheduling, including evenings and weekends. | Easy scheduling and communication with doctors |
| Data Privacy | HIPAA compliant, ensuring data security and privacy. | Secure and private platform |
| Mobile App Rating | 4.7 rating with over 50,000 reviews | Online reviews generally indicate satisfaction |