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Telecommunications companies: Verizon 5G Home Plus vs. AT&T Fiber Internet 5000

Quick Verdict

AT&T Fiber Internet 5000 is the superior choice for users who require extremely high speeds and reliable performance, while Verizon 5G Home Plus is a more budget-friendly option for users who prioritize affordability and are comfortable with the potential variability of 5G wireless technology. The best option depends on individual needs, budget, and location.

Key features – Side-by-Side

AttributeVerizon 5G Home PlusAT&T Fiber Internet 5000
Download Speed (Maximum)Up to 500 Mbps (5G Ultra Wideband), up to 1000 Mbps (select areas)Up to 5000 Mbps (5 Gbps). The maximum speed on a single connected device is 4.7Gbps.
Upload Speed (Maximum)20-35 Mbps (may vary by location)Up to 5000 Mbps (5 Gbps). AT&T Fiber offers symmetrical upload and download speeds.
Data CapNone (unlimited data)None; all AT&T Fiber plans have unlimited data.
Contract LengthNo annual contract (month-to-month)No term contract.
Equipment FeesNone (Wi-Fi 6 router included)Wi-Fi gateway included. Wi-Fi extenders are available for an additional cost.
Installation FeesMay apply ($99 optional professional setup, may be waived)May apply; self-installation is often free, while professional installation can cost up to $99. A $99 self-installation assistance fee may apply.
Technology (5G vs. Fiber)5G (Verizon's wireless 5G network, some plans include 5G/4G LTE backup)Fiber. AT&T Fiber uses fiber-optic cables.
Availability in My AreaVaries (check Verizon's website)Check the AT&T website or call to check availability in your specific area.
Customer Service Rating74/100 (American Customer Satisfaction Index)AT&T scored well on customer satisfaction surveys.
Bundling Options (TV, Mobile)Discounts available when bundling with a Verizon mobile plan (potential savings of $15/month)Bundling with AT&T phone or wireless plans can provide discounts.
Price$60 per month (with qualifying Verizon 5G mobile plan and auto-pay), $70 per month (without discounts)$245

Overall Comparison

AT&T Fiber 5000: Up to 5000 Mbps download/upload speeds for $245/month vs. Verizon 5G Home Plus: Up to 500 Mbps download and 20-35 Mbps upload for $60-$70/month.

Pros and Cons

Verizon 5G Home Plus

Pros:
  • High download speeds (up to 500 Mbps, potentially 1000 Mbps in select areas)
  • No data caps (unlimited data)
  • No annual contract (month-to-month agreement)
  • Wi-Fi 6 router included
  • Potential promotional offers (Amazon gift cards, discounts on Samsung products, streaming service bundles, up to $500 to cover switching costs)
  • Good customer satisfaction rating
Cons:
  • Upload speeds may be limited (20-35 Mbps)
  • Installation fees may apply
  • Reliability can vary due to the nature of fixed wireless connections
  • Performance can be affected by network congestion
  • 5G signal can be impacted by various factors, which can affect speeds

AT&T Fiber Internet 5000

Pros:
  • Super-fast speeds, even during peak times
  • Proven reliability of 99% based on network availability
  • Straightforward pricing without price increases after 12 months
  • Fastest internet service provider in the U.S.
  • Speak to a tech expert within 5 minutes or schedule a callback
  • Straightforward pricing with no hidden fees, equipment charges, annual contracts, price increases after 12 months, or data caps
  • Fast, easy setup with self-installation or expert technician assistance
  • Can provide smooth HD streaming
  • Free AT&T Wi-Fi gateway that is compatible with the latest Wi-Fi technology (Wi-Fi 6)
Cons:
  • No major disadvantages reported.

User Experiences and Feedback