Both AT&T and Orange S.A. are major telecommunications providers with strengths in network coverage, data speeds, and commitment to innovation and social responsibility. AT&T has a strong presence in the US, while Orange S.A. focuses on Europe and Africa. AT&T's pricing transparency is a plus, but potential hidden costs should be considered. Orange S.A.'s contract commitments in France may be a drawback for some users.
| Attribute | AT&T | Orange S.A. |
|---|---|---|
| Network Coverage | 2G, 3G, 4G LTE (68% of contiguous US), and 5G (approximately 76.09% of the US). Ranks #2 in overall coverage. | 2G, 3G, 4G (99% population coverage in France), and 5G. Deploying 4G in Africa (aiming for 85% by 2025). Coverage maps available for 2G-5G in Luxembourg. |
| Data Speed and Reliability | Fiber: 100 Mbps to 5,000 Mbps with over 99% proven reliability. | Fiber: 100 Mbps to 1 Gbps, potential for upload/download speeds reaching 10 Gbps. |
| Customer Service | Not available | Online forms and dedicated customer service. Aims to respond to personal data requests within one month. |
| Pricing Plans and Contract Flexibility | Straightforward pricing for fiber plans with no annual contract, price increases after 12 months, or equipment fees. | Internet packages in France include 12-month commitments. |
| International Roaming | International Day Pass for $12/day. Call-focused plan for $15/month. Pay-per-use at $2.05 per MB. | Roaming options and passes. Coverage in over 265 destinations. Pay-as-you-go roaming charges in the USA can be very high. |
| Bundled Services | TV (DIRECTV), internet, and home phone. | Internet packages often include TV and phone services. |
| Device Selection and Financing | Deals available on new smartphones when adding wireless service. | Not available |
| Security Features and Data Privacy | Security measures to protect computer storage and network equipment. Limits access to personal information. 24/7 network security and free apps to help protect data. | Committed to protecting data security and confidentiality. Implemented technical and organizational measures to prevent data loss. Policy on the protection of personal data. |
| Network Infrastructure Investment and Upgrades | Investing billions in network infrastructure upgrades to expand broadband, 5G, and public safety networks. | Investing in innovative technologies, including 5G and fiber-optic networks. Modernizing network in Morocco. Expanding fiber networks in rural areas. |
| Corporate Social Responsibility | Committed to reducing greenhouse gas emissions and helping business customers reduce their environmental footprint. Supports initiatives for digital inclusion, education, and community development. | Committed to reducing its carbon footprint and promoting digital inclusion. Goal to reduce carbon emissions by 30% by 2025. Sustainability-Linked Financing Framework. |
| Innovation in Telecommunications Technology | Known for technology innovation, especially in wireless communications and 5G networks. | Invests significantly in research and development. Exploring and investing in quantum technologies. Innovating in Wi-Fi sensing and reconfigurable intelligent surfaces. |
| Availability of Fiber Optic Internet | Available in parts of 21 states, mainly in the Midwest and the South. Concentrated in cities and towns. | Leading provider of FTTH in France. Deploying fiber connections in Europe, the Middle East, and Africa. Expanding fiber networks in rural areas. |
| Hidden Costs | Potential hidden costs such as installation, equipment, data overage, and billing fees. Activation fees for new lines. Administrative fees may apply. | No information on hidden fees or charges in pricing plans |