Both Ola Prime Sedan and Free Now offer similar services but cater to different geographic regions. Ola Prime Sedan is a good option for those in India, while Free Now is a good option for those in Europe. Both have similar features and user feedback.
| Attribute | Ola Prime Sedan | Free Now |
|---|---|---|
| Price per kilometer | " Lucknow, India: ₹10.00 per km (with an initial fare of ₹35.00 and ₹2.00 per minute) Auckland, New Zealand: $1.35 per km (with an initial fare of $1.30 and $0.30 per minute) Hyderabad, India: ₹13 per km (with ₹80 for the first 4 km) Chennai, India (in 2015): Reduced from Rs 16 per km to Rs 12 per km" | In Valencia, the rate is €1.09-1.19 per kilometer. In Dublin on Sundays, the rate is €1.81 per kilometer. |
| Base fare | Lucknow, India: ₹35.00 Auckland, New Zealand: $1.30 Hyderabad, India: ₹80 for the first 4 km Ola Prime Sedan: Rs. 100 base fare and after first five kilometre you have to pay Rs. 10 per kilometre and Re. 1 per minute Chennai, India (in 2015): Reduced to Rs 99 for first four km | In Valencia, the base rate is €1.50-2.05. In Dublin on Sundays, the starting fee is €8.40. |
| Availability during peak hours | OlaFareFinder will warn you if peak time pricing is currently enacted in your location. During peak hours, 1.2X, 1.4X & 1.6x Charges apply. | Limited availability in some regions and potential surge pricing during peak hours. Booking can be tricky during peak seasons due to high demand. Peak times for drivers in Dublin are Monday to Friday: 7am - 9am and 5pm -7pm. Saturday: 12am -3am and 5pm - 8pm. Sunday: 12am - 3am. |
| Vehicle Cleanliness | Clean cars | Drivers are required to maintain a clean and comfortable vehicle. |
| Driver professionalism | Highest rated drivers | Free Now emphasizes the importance of courteous, helpful, and professional drivers. They are carefully selected and regularly evaluated. |
| App usability and reliability | Ola cabs are requested and booked through the Ola smartphone application via the touch of a button. | The app has a user-friendly interface. It is easy to use and integrates with Apple Pay and major credit cards. |
| Estimated wait times | N/A | Free Now aims for low wait times. |
| Cancellation policy | Cancellation Fee. In Micro/Mini/Prime/Sedan/Suv/Luxury/Rental Cancellation fee will be charged. If you cancel after 5 minutes after the cab is allotted or If a driver cancels after waiting at your location for more than 10 minutes. You will be charged cancellation fee only if you cancel the ride 5 minutes after receiving the driver details. Cancellation fee is charged to compensate drivers for the time, effort and fuel spent while trying to reach the pickup location. | Free cancellations are available within a reasonable timeframe. Passengers are warned about potential fees when they cancel after the driver is en route. Cancellation fees are applied to compensate drivers for late cancellations or no-shows. A cancellation fee might be charged if a passenger cancels more than 5 minutes after the driver arrives or more than 4 minutes after the driver starts approaching. Drivers can cancel and receive a fee if they wait at least 5 minutes after arriving and attempt to call the passenger. New users might be exempt from cancellation fees. |
| Coverage area | Available in over 100 cities across India | Free Now operates in over 150 European cities. |
| Ride options | Prime Sedan, Prime Play, Prime SUV, Mini, Micro, Ola Bike, Ola Auto, Ola Outstation, Ola Rentals | Taxi, Private hire vehicles (PHV) called Ride. Car sharing, eScooters, eMopeds and eBikes are also available through partners. |
| Payment options | Cash, E-Wallet (Ola Money powered by a third-party payment processor), Ola Credit, UPI, Credit/Debit Card | Credit/Debit Cards (Visa, Mastercard, American Express). Digital Wallets (Apple Pay, Google Pay, PayPal). Cash payments are available in some regions, but not London. Corporate accounts are available. |
| Safety features | Ride tracking, Emergency button (connects to Safety Response team), Share ride details with emergency contacts, Number masking, Verified OTP | Drivers are licensed and undergo background checks. Ride tracking. Passengers can share their live location. Drivers can rate passengers. Drivers can block unwanted passengers. In-app help and support. |