FreeTaxUSA Deluxe is a better option for users who need to file complex returns, especially self-employed individuals, and are looking for a more affordable state filing option. TaxSlayer Simply Free is suitable for those with simple tax situations who prefer using a mobile app for filing.
| Attribute | FreeTaxUSA Deluxe | TaxSlayer Simply Free |
|---|---|---|
| Price for state filing | $14.99 | Usually $47.95 per state, but Simply Free sometimes includes one free state return. |
| Federal filing cost | $0 for the basic version; $7.99 for the Deluxe version | $0, free federal return. |
| Accuracy guarantee | FreeTaxUSA guarantees its calculations are accurate and will reimburse penalties and interest imposed by the IRS or state due to calculation errors. This guarantee does not cover user-generated errors. | Yes, TaxSlayer guarantees the accuracy of calculations. They will reimburse you for federal or state penalties and interest charges if an error occurs due to the software. |
| Audit support availability | Deluxe version includes audit assistance. This includes information on what to expect and how to prepare for an audit, but not representation. Audit defense, which includes access to tax professionals, is available as an add-on for $19.99. | Audit assistance is available as an add-on service for Simply Free users for $29. |
| Import capabilities from other tax software | Can import prior-year returns from TurboTax, H&R Block, or TaxAct by converting them to PDF. Also allows W-2 form uploads. | You can upload a prior year return from another tax service to import data. |
| Form availability (e.g., Schedule C, Schedule D) | Supports all major IRS forms and schedules, including Schedule C, Schedule D, Schedule E, and Schedule K. | Simply Free is designed for simple tax situations. It includes student loan interest deduction and education credits. Classic covers all tax situations with no form restrictions. All major IRS forms and schedules are supported. |
| User interface intuitiveness | Has an intuitive user interface that is easy to navigate. Some reviewers note it is not as smooth as TurboTax or H&R Block. | TaxSlayer is designed for all tax situations and has tools and support needed to file confidently. It has a clean, understandable interface. |
| Customer support channels (phone, email, chat) | Deluxe: Priority email support and live chat. Live chat is available during specific hours. Pro Support: Personal tax advice, phone support, and live screen share with a tax professional for an additional fee. Free: Email support and a knowledge base. | Basic phone and email support are available. Phone support: 706-922-6741. Email support. |
| Mobile app availability and features | Currently, FreeTaxUSA Deluxe cannot be accessed on mobile devices and must be accessed from a computer. | Yes, TaxSlayer has mobile apps for Android and iOS. You can complete even complex returns, and it mirrors the browser-based version. |
| Data security measures | Uses SSL encryption, multi-factor authentication, and complies with data security standards to protect financial data. | TaxSlayer uses measures including encryption, firewalls, intrusion detection systems, access controls, and alerts. They use SSL encryption. |
| Ease of use for self-employed individuals | A good option, especially since FreeTaxUSA doesn't charge extra for Schedule C. | Simply Free has limited support for self-employed individuals. |
| Deduction finder/maximizer | Includes a refund maximizer and checks for over 350 credits and deductions. | Simply Free includes education expenses covered. |