Tax preparation services: TurboTax Premium 2025 vs. Liberty Tax Service (in-person & online)
Quick Verdict
Liberty Tax is better for those prioritizing in-person assistance and lower online prices, while TurboTax Premium is suitable for users who prefer a modern interface and comprehensive support.
- Liberty Tax Service offers in-person support and generally lower prices for online filing.
- TurboTax Premium has a more modern user interface and potentially more comprehensive support options.
- Both offer accuracy guarantees, but the specifics differ.
Key features – Side-by-Side
| Attribute | TurboTax Premium 2025 | Liberty Tax Service (in-person & online) |
|---|---|---|
| Price (Federal) | $139 | — |
| Price (State) | $64 per state | — |
| In-Person Support | Not available | — |
| User Interface | Intuitive, conversational | — |
| Audit Support | Q&A with tax professional, Audit Defense (fee) | — |
| Supported Tax Forms | Schedule C, Schedule E, Schedule D, K-1s, Form 8615 | — |
Overall Comparison
Price: Liberty Tax wins; Interface: TurboTax wins; Support: Both strong, different approaches
Pros and Cons
TurboTax Premium 2025
Pros:
- User-friendly interface
- Comprehensive support options
- Strong data security measures
- Extensive import capabilities
- Effective deduction finder
- Accuracy guarantee
Cons:
- Generally more expensive than some competitors
- Audit Defense requires an additional fee
Liberty Tax Service (in-person & online)
Pros:
- Accuracy guarantee for online filers
- Audit support with local office representative
- Multiple support channels (in-person, email, phone, chat)
- Data import from W-2s and 1099s
- Deduction finder
- Tax planning tools
- Convenient in-person support with over 1,800 locations
Cons:
- Dated user interface
- Online filing prices higher than some competitors with free options
User Experiences and Feedback
TurboTax Premium 2025
What Users Love
- Easy to navigate for beginners
- Offers multiple support channels
- Effectively identifies potential deductions and credits
Common Complaints
- Price is higher compared to competitors
Value Perception
- No value feedback reported.
User Recommendations
- Designed to be user-friendly, even for those with limited tax knowledge
- Guarantees 100% accurate calculations
- Offers multiple support channels, including live chat, phone, and video support with tax experts
Liberty Tax Service (in-person & online)
What Users Love
- No highlights reported.
Common Complaints
- Some reviews mention that Liberty Tax has a dated user interface.
Value Perception
- Liberty Tax's online filing prices are lower than some competitors