TurboTax Premium is better for users who value ease of use, comprehensive support, and have complex tax situations, while Jackson Hewitt Tax Pro From Home is a cost-effective solution for those comfortable with manual data entry and who need to file in multiple states.
| Attribute | TurboTax Premium 2025 | Jackson Hewitt Tax Pro From Home |
|---|---|---|
| Accuracy Guarantee | 100% accurate calculations guarantee; TurboTax will pay any IRS penalties or interest due to a calculation error on their part. Good for seven years from filing. | 100% Accuracy Guarantee. Covers IRS penalties and interest due to software errors if notified in writing within 10 days of the IRS notice and an amended return is filed. |
| Price | $139 for federal filing, $64 per state. Prices may change, and promotional discounts may be available early in the tax season. | $25 |
| State Tax Filing Included | No, state tax filing is not included. It costs an additional $64 per state. | Yes, unlimited state returns included in the $25 flat fee. |
| Audit Support | Includes guidance from an expert who will review IRS correspondence and help you prepare. | Audit protection available for an additional $29.95. Worry-Free Guarantee Tax Protection includes professional case management if audited. |
| Ease of Use | Intuitive user interface with a Q&A-style format. Designed to feel like a conversation with a tax preparer, minimizing tax jargon. | Question-and-answer format. Some reviews suggest it is not as user-friendly as competitors and is best for confident filers. All tax information must be entered manually. |
| Customer Support Availability | Phone, chat, and email. Also offers Live Assisted service to connect with a tax expert. | Free live chat support. |
| Import Capabilities (W-2, 1099) | Allows you to import data from W-2s and 1099s. You can upload files, snap photos, or directly import from participating financial institutions. Supports up to 10,000 stock trades and 20,000 cryptocurrency transactions. | Allows W-2 upload. No option to upload previous year's tax return. |
| Deduction Maximizer | Searches for over 350 deductions and credits to find tax breaks you qualify for. | Helps identify potential deductions and credits to maximize refund. |
| Mobile App Availability | Yes, TurboTax has first-class mobile apps. | Mobile app available for iPhone and Android. Allows refund estimation, office location, appointment scheduling, and tracking of tax return status. |
| Self-Employment Tax Support | Designed for freelancers, contractors, and small business owners. Supports reporting self-employment income and expenses, including Schedule C. | Supports self-employment income and expenses, covering all tax topics on Schedule C. Assists with forms like Schedule C and Schedule SE. |
| Investment Income Reporting | Supports reporting investment income, such as stocks, bonds, ESPPs, crypto, and other investments. Helps calculate capital gains/losses. | Supports reporting investment income. |
| Tax Form Coverage | Covers a wide range of tax forms, including 1040, Schedules A, B, C, D, E, SE, Form 1099-DIV, Form 1099-INT, Form 1099-B, Form 1099-K, Form 1099-MISC | Supports all major IRS forms and schedules, including Form 1040, Schedule A, Schedule B, Form 1040-ES, Form 1040X, Form 4868, and many others. |