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Robo-advisors: Personal Capital Wealth Management vs. Fidelity Go

Quick Verdict

Personal Capital Wealth Management is better suited for high-net-worth individuals seeking customized strategies, tax optimization, and dedicated financial advisors. Fidelity Go is a more accessible option for smaller investors who prefer a low-fee, hands-off approach with access to financial planners and 24/7 phone support.

Key features – Side-by-Side

AttributePersonal Capital Wealth ManagementFidelity Go
Minimum Investment Requirement$100,000No minimum to open an account, but a minimum of $10 is required to start investing.
Management Fee Structure0.89% for accounts up to $1 million, decreasing to 0.79% (up to $3 million), 0.69% ($3-5 million), 0.59% ($5-10 million), and 0.49% (over $10 million). Includes trade commissions and custody fees.No advisory fee for balances under $25,000. For balances of $25,000 or more, there is a 0.35% annual advisory fee. There are no trading fees, transaction fees, or rebalancing fees. Fidelity Go invests in Fidelity Flex Funds, which have zero expense ratios.
Investment Strategy CustomizationYes, tailored strategies based on goals, risk tolerance, and preferences.Fidelity Go offers pre-built portfolio allocations based on your situation, goals, and timeline. There are 14 different risk levels. Customers can choose from 16 portfolios. You can select a different portfolio risk level if desired. Fidelity Go supports Rule 3A4, allowing customers to request reasonable restrictions within a portfolio.
Tax Optimization StrategiesTax-loss harvesting and asset location strategies; avoids tax-inefficient mutual funds and places higher-yielding assets into tax-advantaged accounts.Fidelity Go does not offer tax-loss harvesting. It places tax-advantaged funds (such as municipal bonds) in taxable accounts.
Access to Financial AdvisorsTeam of advisors for $100,000-$200,000; two dedicated advisors for $200,000+ (phone, chat, email, web conference).Human financial planners are available for unlimited 30-minute calls for clients with account balances over $25,000. Financial advisors can coach customers by creating financial plans and outlining steps to reach goals.
Account Types SupportedJoint, taxable, Roth IRAs, traditional IRAs, and trusts.Taxable accounts, Traditional IRAs, Roth IRAs, Rollover IRAs, Health Savings Accounts (HSAs), SEP IRAs.
Mobile App Availability and FeaturesAvailable on Apple and Android devices; similar features to desktop platform.Fidelity Go is built into the main Fidelity app, available on iOS and Android. The app provides access to market information, portfolio updates, trading, and financial planning tools. Features include mobile check deposit, bill pay, and money transfer.
Socially Responsible Investing (SRI) OptionsYes, with exclusive and inclusive filters.Fidelity Go doesn't provide access to specialty portfolios or socially responsible investments.
Financial Planning Tools and ResourcesRetirement planner, net worth calculator, budgeting tools, 401(k) analyzer, investment checkup, fee analyzer.Fidelity Go has a financial wellness section on its dashboard. Online planning tools are available to all customers. Customers have access to financial planning tools and apps, as well as educational resources.
Customer Support Channels and AvailabilityPhone, email, or online chat with financial advisors.Phone lines are available 24/7. Live chat is available Monday through Friday, 8 a.m. to 10 p.m. ET, and Saturday and Sunday, 9 a.m. to 4 p.m. ET. A virtual assistant and email support are available 24/7. There is a high-level FAQ page.
Portfolio Rebalancing FrequencyRebalanced and actively managed; 'Smart Weighting' system.Portfolios are monitored daily and rebalanced by investment managers as needed. Rebalancing is triggered when the investment allocation drifts outside certain parameters. Rebalancing frequency depends on market conditions and other factors and occurs periodically.
Fee TransparencyAnnual fee incorporates trade commissions and custody fees.Fidelity Go is transparent with their fees, including the fees charged annually and the fees of the mutual funds selected.

Overall Comparison

Personal Capital: 0.89% fee (up to $1M), $100,000 minimum. Fidelity Go: No fee (under $25K), 0.35% fee (over $25K), $10 minimum to invest.

Pros and Cons

Personal Capital Wealth Management

Pros:
  • Customized investment strategies
  • Tax optimization strategies
  • Access to financial advisors
  • Mobile app availability
  • Socially responsible investing options
  • Comprehensive financial planning tools
  • Actively managed and rebalanced portfolios
  • Transparent fee structure
  • Bank-level encryption and security measures
Cons:
  • No major disadvantages reported.

Fidelity Go

Pros:
  • No advisory fee for balances under $25,000
  • Zero expense ratios for Fidelity Flex Funds
  • Access to human financial planners for clients with account balances over $25,000
  • 24/7 phone line availability
  • Transparent with fees
Cons:
  • No tax-loss harvesting
  • No access to socially responsible investments
  • Advisory fee of 0.35% for balances of $25,000 or more

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