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Resume services: Kickresume vs. TopResume

Quick Verdict

Kickresume is a good option for users seeking an affordable, user-friendly platform with AI assistance and extensive customization. TopResume is better suited for those who need personalized service from certified writers and ATS optimization, but at a higher price point. Consider your budget, desired level of personalization, and need for speed when making your decision.

Key features – Side-by-Side

AttributeKickresumeTopResume
Pricing and PlansOffers a Free plan with basic templates and limited customization. Premium plans are available through monthly (Around $15 to $19 per month), quarterly (Around $9 to $13 per month, billed quarterly), and annual subscriptions (Around $4 to $8 per month, billed annually). Discounts are available for students and teachers.Plans range from $179 to $699. Specific plans include Professional Growth ($179), Career Evolution ($229), Career Confidence ($349), Executive Priority ($599), and Elite Executive Priority Package ($699). Monthly payment options are available.
Resume Templates OfferedOffers 4 basic templates in the free plan. Premium plans unlock 35+ to 50+ professional templates designed by HR experts and typographers, with over a million possible design configurations.Offers up to 27 templates optimized for Applicant Tracking Systems (ATS).
ATS CompatibilityTemplates are designed to be ATS-friendly. Offers an ATS Resume Checker to optimize resumes for compatibility. Using skill graphs or charts can cause parsing issues.Resumes are optimized for Applicant Tracking Systems (ATS) using keyword-scanning software.
Turnaround TimeWith AI assistance, a resume can be created in as little as 5-15 minutes. Human proofreading add-on is available with a turnaround of approximately two business days.Typically takes one to two weeks, with the first draft delivered in about a week. The Executive Priority Package offers a 2-day delivery. A 48-hour rush service is available for an additional fee.
Customer Support QualityOffers helpful guides and documentation. Priority email and chat support are available on premium plans. Some users have reported issues with customer service responsiveness and difficulty canceling subscriptions.Experiences vary, with some reviews mentioning dissatisfaction with email responses, while others highlight positive experiences with customer care. A support team often reaches out to assist and address concerns.
Industry SpecializationOffers a wide selection of templates for various industries and professions. Provides pre-written phrases for over 3,200 positions.Writers are certified in over 65 industries and are equipped to write specialized resumes for military, federal, and academic sectors.
Resume Writer QualificationsUtilizes AI-powered resume writing assistance. Offers an option for resumes to be reviewed by professional editors.Network of over 1,200 writers, including certified career coaches, former and current hiring managers, HR professionals, recruiters, and professionals with specialized experience. The Executive Priority plan assigns writers in the top 10%.
Guarantees and Refund PolicyOffers a 14-day money-back guarantee for new users on subscription plans. Refunds are typically not issued except in specific circumstances like pricing errors or unjustified account blocking.No refunds are provided. Mid or top-tier packages offer a 60-day guarantee with a rewrite if you don't receive 'two times more job interviews within 60 days'. Some packages include an interview guarantee.
Customization OptionsOffers extensive customization options, including fonts, colors, and layouts. The free plan has limited customization options.Offers personalized consultations to understand career goals. Add-on services like 48-hour turnaround time, cover letter rewrite, and LinkedIn makeover are available.
Additional ServicesCover letter builder with customizable templates, LinkedIn profile optimization, personal website builder, AI Resume Checker, and AI Cover Letter Writer.Cover letter writing, LinkedIn profile optimization, interview coaching, thank you letter templates, and resume distribution to recruiters are offered.
Ease of Use of PlatformThe platform has a sleek and user-friendly interface. Offers a mobile app for creating and editing resumes on the go. Allows importing data from LinkedIn.The website is fairly easy to use, with a smooth purchase and sign-up process. The service, from filling out the questionnaire to receiving the first and second drafts, was quicker than expected.

Overall Comparison

Kickresume: Starts Free, Premium from $4/month (billed annually), Overall rating of 4.5/5 on Trustpilot. TopResume: $179 to $699, Good overall reviews on Sitejabber (75% positive), Mixed reviews on Trustpilot.

Pros and Cons

Kickresume

Pros:
  • Ease of use
  • Quality templates
  • ATS-friendly templates
  • AI-powered resume writing assistance
  • Extensive customization options
  • Additional services like cover letter builder and LinkedIn optimization
  • User-friendly interface
  • Mobile app available
Cons:
  • Some users find the AI functionality underwhelming
  • Tool can be overpriced
  • Reported issues with customer service responsiveness
  • Difficulty canceling subscriptions (reported by some users)

TopResume

Pros:
  • Optimized for Applicant Tracking Systems (ATS)
  • Wide range of resume templates
  • Certified writers in over 65 industries
  • Additional services like cover letter writing and LinkedIn optimization
  • Personalized consultations
Cons:
  • No refunds
  • Mixed customer support experiences
  • Negative reviews on Reddit citing it as a scam

User Experiences and Feedback