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Recruitment agencies: Randstad vs. Adecco

Quick Verdict

Both Randstad and Adecco are strong contenders in the staffing industry, each with its own strengths. Adecco boasts a wider global presence and a slightly higher client retention rate. Randstad provides more transparent pricing details and a variety of candidate assessment tools. The best choice depends on the specific needs and priorities of the client.

Key features – Side-by-Side

AttributeRandstadAdecco
Industry SpecializationOperational services; Professional services; Focuses on Operational Talent Solutions, Professional Talent Solutions, Digital Talent Solutions, and Enterprise Talent Solutions.IT, healthcare, engineering, finance, hospitality, automotive, creative & marketing, diversified services, logistics, manufacturing, professional, finance, & insurance, retail & consumer products, technology, transportation, food production, construction, energy, aerospace, and mobility companies.
Placement Success RateRandstad India: 75%; RiseSmart: 80%Double-digit improvement in fill rates with Bullhorn Recruitment Cloud.
Client Company Size ServedLocal and multinational organizations of all sizes; Mid-sized to large enterprisesBusinesses of all sizes, from local companies to global corporations.
Candidate Screening ProcessResume submission, Phone screening, In-person interview, Background checks, E-Verify, Skills assessments, Structured interviews, Reference checksStructured hiring process, candidate sourcing using databases and AI tools, in-depth evaluation with skills testing, English proficiency (if needed), cultural compatibility assessment, background checks, and interviews.
Contract vs. Permanent Placement RatioBoth temporary and permanent placements; 283,200 permanent workers placed in 2023; Over 600,000 temporary workers working dailyOffers both temporary (flexible staffing) and permanent placement solutions.
Geographic ReachOperates in over 39 markets; Offices in more than 40 countriesOperates in over 60 countries across North America, Europe, Asia-Pacific, and Latin America.
Technology and Tools UsedCloud-based HRMS, Mobile apps, Randstad Relevate, Pymetrics, AI-powered sourcing, Digital career coaching, Integrated talent technology platform, Textmetrics, Randstad@work appAI-driven recruitment, digital solutions, and Bullhorn Recruitment Cloud.
Client Retention Rate97% for managed services98%
Candidate Feedback ScoreG2: 3.6/5, Trustpilot: 3.9/5, Glassdoor: 3.7/5, Indeed: 3.7/54 out of 5 stars (Adecco of Orlando, FL)
Time-to-Fill RatioVaries across clients, program configurations, skill sets, and markets; Virtual interviewing streamlines process4–8 weeks; double-digit improvement in fill rates with Bullhorn Recruitment Cloud.
Pricing Structure and TransparencyComplex pricing based on location, industry, and worker qualifications; Executive search fees: 33% of first-year salary (minimum $100,000); Temporary staffing: $20-$75/hour with 50% markup; Pay Rolling: 40% markup; IT contract services: 50% markupCustomized pricing solutions based on staffing type, industry requirements, and candidate skills; for temporary positions, may charge an extra 40-45% on top of each employee's wages for its service fee; volume discounts may be available.
Post-Placement SupportOngoing support, talent development technologies, career transition services, focus on long-term relationshipsMonitoring the progress of associates and offering training opportunities.

Overall Comparison

Adecco: Client Retention Rate: 98%, Randstad: Client Retention Rate: 97% for managed services. Adecco: Operates in over 60 countries, Randstad: Operates in over 39 markets.

Pros and Cons

Randstad

Pros:
  • Wide range of industry specializations
  • High client retention rate (97% for managed services)
  • Global reach with operations in over 39 markets
  • Offers both temporary and permanent placements
  • Utilizes various technologies and tools for HR management and candidate assessment
  • Provides post-placement support and career transition services
Cons:
  • Complex pricing structure with varying markups
  • Time-to-fill ratio varies significantly
  • Candidate feedback scores are moderate (around 3.6-3.9/5)

Adecco

Pros:
  • No notable advantages reported.
Cons:
  • No major disadvantages reported.

User Experiences and Feedback