RedfinNow offers a more structured and transparent process with slightly better offers than Realtor.com Advantage Pro (Sellers Advantage), but it comes with higher fees and stricter property eligibility criteria. Realtor.com Advantage Pro (Sellers Advantage) may be suitable for sellers needing to sell homes in poor condition quickly, but offers are significantly lower and customer service responsiveness is a concern.
| Attribute | RedfinNow | Realtor.com Advantage Pro |
|---|---|---|
| Cash offer speed | Cash offer within a few days of a request; In some instances, offers were made within 24-48 hours. | Not available. iBuyers in general provide fast offers, potentially within days. |
| Offer price vs. market value | Offers were typically lower than the estimated market value. Offers could be approximately 5-15% below market value. Prices based on what RedfinNow believed was an accurate offer based on the market. | Cash offers from iBuyers are often lower than the estimated market value. Sellers Advantage, for example, may offer 50% to 70% of the fair market value. |
| Inspection process | Required a third-party home inspection, usually within 7-10 days of signing a contract. Depending on the property, additional inspections (such as the roof) were sometimes required. | A home inspection is a standard part of real estate transactions and is a professional, objective examination of a home's condition. Sellers Advantage does conduct home inspections. |
| Repair negotiation flexibility | If the inspection revealed the need for repairs, a Repair Addendum might adjust the cash offer. Targeted repairs beyond normal wear and tear, such as warped wood or termite damage. Homeowners had the option to cancel the sale if they disagreed with the repair estimates. | With some cash offer services, like Sellers Advantage, there might be limited room for negotiation on the offer price. |
| Closing timeline options | Flexible closing date options, typically within 10-90 days. Sellers could pick their closing date. | iBuyers and cash buyers are known for quick closing times. Sellers Advantage claims to close in as little as two weeks and offer flexible timelines. All-cash offers, in general, lead to shorter escrow periods. |
| Service fees and commissions | Fees included a service fee and closing costs, totaling 6-16% of the home's sale price. The service fee alone could range from 5-13%. Closing costs typically amounted to an additional 1-3% of the sale price. The exact rate depended on factors such as the costs of holding the home and the risks of selling it. | Selling to a cash buyer like Sellers Advantage may mean you don't have to pay agent commissions or other closing costs. |
| Geographic availability | Operated in a limited number of markets. The service was available in approximately 34 markets across 16 states and the District of Columbia. Specific locations included: Arizona, California, Colorado, Florida, Georgia, Maryland, Massachusetts, Minnesota, Nevada, North Carolina, Oregon, Texas, Virginia, Washington, and Washington, D.C. | Not available. Sellers Advantage is limited to select markets in Southern California. |
| Property eligibility criteria (condition, type) | Purchase criteria included: Single-family homes and townhouses/condos, Homes built after 1960, Lot sizes under half an acre, Owner-occupied or vacant properties, Homes in good condition with a clear title, Values between $150,000 and $1.5 million. Generally did not purchase homes in age-restricted communities, manufactured or mobile homes, or properties with significant structural issues or unpermitted additions. | iBuyers often buy houses "as-is," even if they need repairs or are facing foreclosure. |
| Customer service responsiveness | Redfin was known for its commitment to customer satisfaction. Homeowners could contact a dedicated team of professionals for assistance. Some reviews mention unresponsive agents. | Some reviews of Sellers Advantage mention less responsive representatives. |
| Transparency of the process | Aimed to provide a straightforward and transparent process. Known for its transparency and fairness, ensuring homeowners understood the offer and process. | Sellers Advantage claims its process is simple and transparent. |
| Reputation and reviews | Received mixed reviews. Some customers praised the convenience and speed of the process. Complaints often focused on high fees and lower-than-expected offers. | Sellers Advantage has mixed reviews, with some praising the smooth process and others highlighting potentially misleading offers. |
| Additional services (moving, legal) | Allowed customers to rent back the home for a fee of $100 per day for 29-60 days after closing. | It's less common for iBuyers to offer services like moving assistance or legal support directly. However, Realtor.com does have partnerships with other services. |