Redfin is a comprehensive platform for buying and selling properties, with a focus on detailed property information and agent services. Apartments.com is a specialized platform for apartment rentals, with a focus on verified listings and a streamlined rental application process.
| Attribute | Redfin | Apartments.com |
|---|---|---|
| Property search filters | location, price, property type (single-family houses, apartments, condos, townhouses, mobile homes, tiny houses), and features. Filters include air conditioning, co-ops, elevators, fireplaces, garage spots, guest houses, homes in 55+ communities, land leases, manufactured homes, pet allowance, pools, price per square foot, main floor primary bedroom, property tax payments, RV parking, Walk Score, Bike Score, Transit Score, and washer/dryer hookups. | location, price, size, amenities |
| Property listing accuracy and freshness | Updates listings as often as every 5 minutes. Direct access to Multiple Listing Services (MLSs). Displays all homes for sale via local listing services, including foreclosures and for-sale-by-owner properties. Median error rate of 1.98% for on-market homes and 7.72% for off-market homes. | Verified property listings |
| Mobile app usability and features | Search for properties based on specific criteria, customize searches by drawing a radius on a map, and receive notifications for new listings. Provides property details, photos, and agent comments. Includes a mortgage calculator and commute time estimates. Save favorite homes and searches. | Mobile app access |
| Virtual tour availability and quality | Offers 3D walkthrough tours for Redfin-listed homes. | Offers virtual tours, including Matterport 3D tours. |
| User interface and overall site navigation | User-friendly interface. | User-friendly interface |
| Map-based search functionality | Search for homes and see school attendance zones. Provides access to neighborhood data, including schools and amenities. | Map-based search |
| Alerts and notifications for new listings | Save searches and receive notifications via mobile or email when new homes that meet their criteria come on the market. | Listing alerts |
| School and neighborhood information | Provides school data from GreatSchools.org, including ratings and parent reviews. Each home listing includes a chart showing up to five schools in its service area. Provides neighborhood information, including grocery stores, shopping, restaurants, parks, and emergency services. | Detailed neighborhood information, including nearby schools and amenities. |
| Customer support responsiveness and helpfulness | Full-service brokerage with local agents. | Customer support available via email and phone. |
| Agent services and fees | Pricing guidance, marketing, showings, offer negotiation, and closing assistance. Listing fee of 1.5%, which can be reduced to 1% if you also buy with Redfin. Sellers typically pay 2.5-3% to the buyer's agent. Minimum fees vary by location. | Agent services |
| Rental application process (for Apartments.com) | Redfin's subsidiaries include Apartment Guide. | Rental application process available for participating listings. |
| Tools for financial analysis | Mortgage calculator to estimate monthly payments, including principal and interest, property taxes, HOA dues, and homeowners insurance. Affordability calculator to help gauge the price range. | Rent Estimate Calculator to demystify rent costs. |