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Public transit systems: Singapore MRT vs. Tokyo Metro

Quick Verdict

Both the Singapore MRT and Tokyo Metro are world-class metro systems known for their efficiency, cleanliness, and integration with other transport modes. The Tokyo Metro handles a significantly larger ridership and is renowned for its punctuality and cleanliness. The Singapore MRT is rapidly expanding and incorporates advanced technologies. Both systems prioritize accessibility, although the Singapore MRT appears to have achieved full accessibility across its network, while Tokyo is still upgrading some older stations. The choice between the two depends on specific needs and priorities, such as network size, ridership volume, or technological features.

Key features – Side-by-Side

AttributeSingapore MRTTokyo Metro
Network Size (km)Approximately 242.6 km (150.7 mi), expected to double to 460 km by 2040195.1 km (121.2 mi). The combined subway network of the Tokyo and Toei metros comprises 304.0 kilometers (188.9 mi).
Daily RidershipAveraging 3.41 million in 20246.52 million passengers (as of 2023).
Train Frequency (peak hours)2 to 3 minutesHeadways can be as short as 1 minute 50 seconds during rush hour on some lines.
Average Travel TimeNot availableNot available
Accessibility (stations with elevators/ramps)All stations have at least one barrier-free route, wheelchair-accessible toilets, ramps, lifts, and wider fare gates. Each train has two wheelchair-accessible carriages.Elevators are installed at all subway stations, providing at least one barrier-free route. Many stations have barrier-free access, but some older stations are still undergoing upgrades.
Ticket Pricing StructureFares are distance-based. A short trip can cost S$1.09 (US$0.83), with the most expensive fare around S$2.97 for trips over 40km.Fares are based on distance traveled. Tokyo Metro tickets range from 180 to 330 yen.
Integration with Other Transport ModesSeamless transfers between MRT, LRT, and buses. Integrated Transport Hubs (ITHs) link bus interchanges to MRT stations and commercial developments.Seven of the nine Tokyo Metro lines offer through services with other railway companies.
System Reliability (on-time performance)Recorded a Mean Kilometers Between Failure (MKBF) of over 1 million train-km in July 2019Known for punctuality and reliability.
Station Cleanliness and MaintenanceStations and trains are known for being "spotlessly clean". Cleaning has been intensified, with high-touch areas cleaned frequently. Autonomous cleaning robots have been deployed.The Tokyo Metro is famous for being one of the cleanest subway systems in the world.
Safety Record (incidents per year)Not availableMulti-level security system with monitoring, surveillance cameras, and announcements.
Technological Innovation (e.g., driverless operation, real-time information)Includes driverless operation on some lines, real-time passenger information systems, and AI-powered systems for monitoring and managing operations.Cab Signal Automatic Train Control (CS-ATC) system is installed on all lines. Digital displays in multiple languages provide information about accidents and delays.
Customer Service (availability and responsiveness)Overwatch system allows staff to access real-time information and focus on resolving issues.Multilingual signs and announcements are available. Staff are generally ready to assist with questions. Tokyo residents and metro staff are generally ready to assist with questions.

Overall Comparison

Singapore MRT: 242.6 km network, 3.41 million daily ridership, 2-3 min peak hour frequency, >1 million train-km MKBF. Tokyo Metro: 195.1 km network (304 km combined), 6.52 million daily ridership, <2 min peak hour frequency, 180-330 yen ticket price.

Pros and Cons

Singapore MRT

Pros:
  • High train frequency during peak hours (2-3 minutes)
  • Seamless transfers between lines and other transport modes
  • Stations and trains are generally very clean
  • Every station is fully accessible with elevators, ramps, and level boarding platforms
  • Real-time information is available on station screens, mobile apps, and online platforms
  • Customer service can respond to issues more effectively with the Overwatch system
  • Platform screen doors installed at all stations
  • Fares are considered relatively low compared to the cost of living in Singapore.
Cons:
  • No major disadvantages reported.

Tokyo Metro

Pros:
  • Punctuality and reliability
  • Cleanliness
  • Safety measures in place
  • Accessibility
  • Multilingual support
  • Seamless transfers between Tokyo Metro lines
  • Integration with other railway companies
  • Focus on preventing damage from natural disasters and rapid resumption of operations
Cons:
  • Some lines operate at over 180% capacity during peak hours (7:30 a.m. to 9:30 a.m. and 5 p.m. to 7:30 p.m.)
  • Transfers between Tokyo Metro and Toei Subway lines require passing through ticket gates (discounts given when using Pasmo or Suica cards)
  • Some older stations are still undergoing accessibility upgrades

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