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Property management companies: RealPage (OneSite) vs. Zumper Pro

Quick Verdict

RealPage (OneSite) is a robust, full-featured property management solution suitable for larger operations needing comprehensive tools and deep integrations. Zumper Pro is a more basic, user-friendly option best for smaller landlords or those needing a simple, free solution for rent collection and tenant screening. The choice depends on the scale of operations and the required feature set.

Key features – Side-by-Side

AttributeRealPage (OneSite)Zumper Pro
Property Accounting FeaturesTracks tenant payment histories, manages accounts payable/receivable, automatically reconciles bank accounts, electronic signatures, payment approvals, automatic bank reconciliations, central disbursements, allocation tables.Limited, lacks options to track expenses.
Tenant Screening CapabilitiesRequests screening of tenant credit, criminal, and eviction data. Allows users to accept or reject tenants based on score requirements.Credit reports (TransUnion), criminal background checks, and eviction history.
Online Rent Payment ProcessingOffers online payment options, including ACH, credit, and debit cards. Integrates with major property management software platforms. Automatically posts payments, late fees, and NSFs to the resident ledger in real-time.Free ACH transfers, 2.95% fee for credit/debit cards (paid by renter).
Maintenance Request ManagementStreamlines work order management, allows tenants to submit and track maintenance requests through an online portal 24/7. Technicians can add comments via voice recognition and directly call residents from the app.Lacks built-in tracking.
Lease Tracking and ManagementManages prospects, pricing, and leases. Provides tools for creating new leases, renewing existing ones, and automating rent reminders.Create rent schedules, track charges, renew leases.
Reporting and Analytics DashboardsOffers real-time dashboards with graphical presentations of KPIs. Allows customization, creation, and updating of reports, advanced financial reporting packages.Limited financial tracking.
Communication Tools for Tenants and OwnersIncludes a resident portal with automated notifications, lease renewals, and maintenance tickets.In-app chat.
Mobile App Availability and FeaturesOffers mobile apps for both Android and iOS. Technicians can use the mobile app to update work orders, order parts, and receive new work orders.iOS and Android for renters and landlords.
Integration with Other Property Management ToolsIntegrates with RealPage's suite of solutions and other third-party services, including property listing platforms and accounting software. Offers API support for integration with other systems.Rent Manager, Leasey.AI, YouTube, Zillow, Padmapper and others.
Customer Support and Training ResourcesProvides help from in-house industry specialists. Training support tickets and live chat are also available.Limited to email.
Ease of Use and ImplementationUser-friendly interface. RealPage's engagement management team helps with the transition and implementation process.Fast and easy-to-use.
PricingCustom pricing plans. A consult call is required for pricing information.Freemium model, tenant screening $30 (paid by applicant).
RatingsNot availableOverall: Not available, Performance: Not available

Overall Comparison

RealPage (OneSite): Custom pricing, comprehensive features. Zumper Pro: Freemium model, tenant screening $30.

Pros and Cons

RealPage (OneSite)

Pros:
  • Comprehensive suite of features for property management
  • Suitable for various property types
  • Real-time processing of transactions
  • Improved maintenance efficiency
  • Customizable features and reports
  • Secure and reliable architecture
  • Functions as a CRM tool
Cons:
  • No major disadvantages reported.

Zumper Pro

Pros:
  • Free online rent collection tool
  • Mobile apps for iOS and Android
  • Integrates with Rent Manager, Leasey.AI, YouTube, Zillow, Padmapper and others
  • Fast and easy-to-use platform
Cons:
  • Limited property accounting features
  • Lacks built-in maintenance request tracking
  • Customer support limited to email

User Experiences and Feedback