Buildium is a more comprehensive property management solution with robust accounting, maintenance, and reporting features, making it suitable for larger property management companies. Zumper Pro is a more streamlined solution that is better suited for landlords with smaller portfolios, especially those who need a user-friendly interface and online rent collection capabilities.
| Attribute | Buildium | Zumper Pro |
|---|---|---|
| Property accounting features | Comprehensive financial management tools, including accounting, budgeting, invoicing, and reporting functionalities. Manages rental income, tracks expenses, handles vendor payments, and generates financial reports. Manages general ledger accounting, bank accounts, and rent payments securely. Automates rent collection and allows tenants to pay online. Includes expense tracking, bank reconciliation, and customizable reporting. | Lacks robust property accounting features; needs more robust tools for property management and analytics. |
| Tenant screening capabilities | Offers tenant screening services, including background checks and credit reports. Powered by TransUnion, providing detailed credit, criminal, and eviction information. Basic screening performs soft credit checks for $15. Premium screening (Growth and Premium plans) requires hard credit checks for $18. | Provides tenant screening services, including credit reports, background checks, and eviction history. Partners with TransUnion. A standard screening fee of $35 is charged to the applicant. |
| Online rent collection options | Tenants can pay rent online through credit cards, bank transfers, and electronic checks (ACH). Integrates with payment processors for cash payment options. Online rent collection cuts payment processing time by up to 70 percent. Residents can set up recurring payments. | Offers a free online rent collection tool. Renters can pay via bank transfers (ACH), credit/debit cards, or Apple Pay. Landlords can create rent schedules and track payments. ACH payments are free, while credit/debit card and Apple Pay payments incur a 2.95% transaction fee. |
| Maintenance request management | Tenants can submit maintenance requests online. Integrated ticketing system to submit, track, and resolve issues. Tasks can be assigned to vendors with real-time status updates shared with tenants. Mobile application enables property managers to oversee properties and reply to maintenance requests. | Details on specific maintenance request management features are limited, but property management software often includes these features. |
| Lease tracking and management | Centralizes tenant and lease data, allowing users to efficiently track lease terms, payment histories, and communication logs. Tracks lease terms and sends renewal reminders automatically, while securely storing all documents. Enables the creation and tweaking of lease templates. | Offers tools for landlords to list properties, screen tenants, and manage leases. |
| Communication tools for tenants and owners | Facilitates communication between property managers, tenants, and property owners through dedicated portals and messaging systems. Communication features support automated notifications and direct messaging. Tenants and owners benefit from self-service portals. | Includes communication tools such as an in-app chat feature to connect prospective renters with landlords and property managers. |
| Reporting and analytics dashboards | Provides robust accounting and customizable financial reporting. Offers tools to generate detailed financial reports, such as balance sheets, profit and loss statements, and cash flow reports. Provides reports and analytics to help property managers track key performance indicators. | Offers dynamic performance reports. However, there is a need for more robust tools for property management and analytics. |
| Mobile app availability and features | Has a fully mobile-responsive platform for accessibility and flexibility. The mobile application enables property managers to maintain connectivity and efficiently oversee their properties while on the move. | Has a mobile app for property searching and rental management on the go. |
| Customer support and training resources | Offers various levels of support, ranging from ticket support in the Essential plan to live phone support in the Growth plan. Additional services like onboarding and priority support are available for an extra fee, with priority support included for free in the Premium plan. Dedicated customer success management is provided for eligible customers. | Offers customer support. |
| Integration with other real estate tools | Buildium bookkeeping integrations enable users to connect the software with various third-party platforms, enhancing functionality. Integration with accounting software can streamline financial reporting, while connections to marketing tools can assist in tenant recruitment. | Integrates with property management software partners like Yardi and Propertyware. It also offers CRM integration to collect leads and referrals. |
| Ease of use and user interface design | User interface is designed with the end user in mind, with clean lines and intuitive navigation. New users often find it easy to adapt due to its logical layout and straightforward design. | Offers a user-friendly interface. The platform is easy to navigate, ensuring a seamless experience for both renters and property managers. |
| Pricing | Essential: Starting at $55 per month; Growth: Starting at $174 per month; Premium: Starting at $375 per month. Additional costs may apply for electronic leases, EFT fees, and tenant screening. Pricing is based on the number of units. | Flexible monthly plans. Landlords in larger US metropolitan areas are limited to 5 free properties per account. For any additional properties, they'll pay $20 per property. |