Both Buildium and RealPage (OneSite) are robust property management solutions, each catering to different market segments. Buildium is well-suited for small to medium-sized businesses seeking user-friendliness and transparent pricing. RealPage (OneSite) is designed for larger enterprises needing extensive customization and comprehensive features.
| Attribute | Buildium | RealPage (OneSite) |
|---|---|---|
| Property Accounting Features | Manages rental income, tracks expenses, handles vendor payments, generates financial reports, automates bank reconciliations, 1099 e-filing, online payments. | Budgeting, general ledger, financial reporting, accounts payable/receivable, rent collection, tracking of tenant payment histories, automatic reconciliation of bank accounts, electronic signatures, payment approvals, automatic bank reconciliations, central disbursements. |
| Tenant Screening Capabilities | Powered by TransUnion, checks credit and background history, criminal background checks, eviction history reports, requires applicant consent and SSN. | Integration with tenant screening services, assessment of applicant risk using credit, criminal, and eviction data, setting score requirements to accept or reject tenants. |
| Online Rent Payment Processing | Enables online rent payments via resident portal, supports credit cards, debit cards, and ACH, allows recurring payments, automates rent collection. | Online rent payment via ACH, credit/debit cards, Tel IVR, and eMoney orders, automatic posting of payments, late fees, and NSF fees to the resident ledger, check scanning. |
| Maintenance Request Management | Centralized platform for creating, assigning, and tracking maintenance tasks, tenants can submit work orders with media, streamlines work order system. | Processing and tracking work orders, capturing and analyzing maintenance activities, streamlining maintenance services, online portal for residents to submit and track requests 24/7, mobile app for technicians with voice recognition. |
| Lease Tracking and Management | Manages rental applications and listings, tenant information, lease terms, rental agreements, tracks lease terms, sends renewal reminders, digital signatures. | Management of lease agreements, renewals, and terminations, customization of lease forms with merge fields. |
| Reporting and Analytics Dashboard | Tracks rental income, expenses, generates financial reports (balance sheets, P&L, cash flow), real-time data. | Customizable reports and dashboards, tracking of Key Performance Indicators (KPIs), central reporting integrated with all OneSite components. |
| Communication Tools (tenant portal) | Resident and owner portals, messaging and notification systems, bulk messages, tenant access to payments, maintenance requests, lease documents. | Resident portal for communication with landlords, service ticket submission, rent payment, and notifications, communication via email, SMS, and in-app messaging. |
| Mobile App Availability | iOS and Android, manages tasks, receives payments, views property information, communicates with contacts, tracks investments, runs reports. | Mobile apps for property managers and tenants, Mobile Facilities app for technicians to update tickets and order parts, tenant management of visitor invitations. |
| Integration with Third-Party Services | Integrates with AIMsi, Apartments.com, DocuForte, HappyCo, HotPads, RevSpring, Tenant Turner, Trulia, Zillow, Zumper via open API and marketplace. | Integration with property listing platforms, accounting software, and DocuSign. |
| Customer Support and Training | Award-winning customer support, customized onboarding, Buildium Academy online training, ticket support, live phone support, priority support. | Help from in-house industry specialists, training support tickets, live chat, comprehensive training portal. |
| Pricing Structure and Scalability | Essential ($58/month), Growth ($183/month), Premium ($375/month), no minimum unit count, flexible and transparent pricing, free trial. | Suitable for property management companies of all sizes, quotation-based pricing model, per square foot basis for commercial properties. |
| Customization Options | Allows for some customization, with potential for more options in email and website functionality. | Hundreds of customizable features, reminders, functions, forms, and basic reports, customizable dashboard for daily task monitoring, tailored options for user roles and transaction codes. |