Trello is best for users who prioritize simplicity and ease of use, while ClickUp is better suited for those who need a highly customizable and feature-rich task management solution. The choice depends on the complexity of your projects and the specific needs of your team.
| Attribute | Trello | ClickUp |
|---|---|---|
| Task Management Features | Boards, Lists, Cards, Drag-and-Drop Functionality, Card Details (descriptions, attachments, due dates, checklists, comments, assigned team members), Labels, Due Dates, Progress Tracking, Task Assignment | Create tasks and subtasks, assign them to team members, set custom fields, and track progress. Break down projects into smaller subtasks and automate recurring tasks. |
| Collaboration Capabilities | Real-time Updates, Shared Boards, Communication and Integrations (Slack, Microsoft Teams), Notifications, Mentions | Real-time chat, comments, notifications, tag team members, create tasks from messages, share documents, ClickUp Docs for collaboration, real-time editing, visual knowledge bases, visual feedback on images and PDFs. |
| Customization Options | Customizable Boards, Backgrounds, Stickers, Power-Ups, Custom Fields (Standard plan and above) | Customizable task management with over 35 ClickApps, customizable workspace views (lists, boards, calendars), custom fields, customizable task statuses. |
| Integrations | Power-Ups, Slack, Gmail, Jira, InVision, Dropbox, Google Drive, Microsoft Teams, Outlook, Zapier (for analytics and reporting tools) | Integrates with over 1,000 popular business tools, including Slack, Google Drive, Zapier, and Microsoft Teams. Integrations are available across all plans. |
| Reporting and Analytics | Dashboard View (Premium), Power-Ups (automated dashboards, customizable charts, time-tracking analytics), Third-Party Solutions (Coupler.io), Time Reporting, Project Reporting, Board Reporting, Reporting Analytics | Dashboards for real-time sales insights, reporting features to track progress, manage resources, customizable dashboards to visualize key metrics. |
| Automation Features | Butler (if-this-then-that rules), Triggers and Actions, Custom Buttons, Scheduled Commands | Streamline repetitive tasks, create personalized automations with triggers, actions, and custom fields, automation templates, automate status changes, assignee changes, priority changes, and due date reminders. |
| Project Views | Kanban Boards, Calendar (Premium), Timeline (Premium), Table (Premium), Dashboard (Premium), Map (Premium) | Over 15 customizable views, including List, Board, Calendar, and Gantt chart. Gantt charts for projects with dependencies. |
| Security and Compliance | ISO/IEC 27001, SOC2 Type 2, FedRAMP, PCI-DSS certified, Data Encryption (AES), SAML 2.0 SSO (Enterprise), 2FA, Google OAuth, GDPR Compliance | Data encrypted at rest using AES-256 encryption, PCI compliance, SOC 2 audit certification, complies with ISO 27001:2013, ISO 27017:2015, and ISO 27018:2019 standards, hosted on Amazon Web Services (AWS), HIPAA compliance features in the Enterprise plan, adheres to GDPR regulations. |
| Customer Support | Atlassian Support, Helpful Documentation | Timely assistance, expert guidance, training resources, support via in-app chatbot and help center, priority support for Business Plus and Enterprise plans, no phone support. |
| Mobile Accessibility | iOS and Android mobile apps | Mobile app (details in cons) |
| Price | Free, Standard (Around $5 per user/per month), Premium (Around $10 per user/per month), Enterprise (Around $17.50 per user/per month) | Offers a "Free Forever" plan for individuals and small teams. Paid plans include "Unlimited", "Business", and "Enterprise". Discounts are offered for nonprofits, academics, and startups. ClickUp AI is an optional add-on available for paid plans. |
| User Interface | Intuitive Interface, Drag-and-Drop, Customization (backgrounds, labels, checklists) | Can be overwhelming for new users. |