ClickUp is a powerful and highly customizable project management tool suitable for teams that need a wide range of features and are willing to invest time in learning the platform. Trello is a user-friendly and intuitive option for teams that prioritize simplicity and ease of use, particularly those that utilize the Kanban method. The best choice depends on the specific needs and preferences of the team.
| Attribute | ClickUp | Trello |
|---|---|---|
| Task Management Features | Creation of tasks and subtasks, custom fields, assignment of multiple team members, priority setting, descriptions, file attachments, organization into spaces/folders/lists, customizable notifications. | Boards, Lists, and Cards; Card Details (descriptions, attachments, due dates, checklists, comments, assigned team members); Subtasks (checklists within cards); Drag-and-Drop Functionality; Filtering and Sorting (labels, due dates, team members) |
| Collaboration Capabilities | Whiteboards, comments, proofing, email, chat, task comments, mentions, document sharing, tagging teammates, linking related tasks, real-time editing with ClickUp Docs. | Shared Boards; Real-time Updates; Task Assignment; Communication & Collaboration Power-Ups (email attachments, shared inboxes, Slack and Microsoft Teams integration) |
| Customization Options | 35+ ClickApps, customizable task statuses and custom fields, 15+ different views (list, board, calendar, etc.), customizable dashboards. | Custom Fields (Standard plan and above); Labels; Power-Ups; Templates; Backgrounds |
| Integrations | Integrations with over 1,000 popular business tools like Slack, Google Drive, and Trello. Integration templates available for Bugsnag, Calendly, Email, GitHub, Twilio, and HubSpot. API access for custom solutions. | Power-Ups (Slack, Google Drive, Dropbox, Jira); Clockify, TMetric, TrackingTime; Zapier; Atlassian Products |
| Reporting and Analytics | Dashboards, workload, box view, custom dashboards for visualizing key metrics, tracking project timelines, monitoring team performance, automated reporting. | Dashboard View (Premium plan); Reporting Power-Ups; Time Tracking Reports; Advanced analytics (SmartTask); Historical Reporting |
| Automation Features | Automation of repetitive tasks with 50+ actions, triggers, and conditions. Automation templates and custom automations available. ClickUp Brain for automating tasks like preparing product requirements, drafting emails, and summarizing meeting notes. Recurring task automation. | Butler; Rules, Buttons, and Commands; Card Repeater Power-Up |
| Project Views (e.g., Gantt, Kanban) | List view, board view, calendar view, Gantt charts, Timeline view, Kanban boards. | Kanban Boards; Timeline, Calendar, Table, Dashboard, and Map (Premium plan and above); Workspace Views |
| Time Tracking | Global time tracking, time estimates, time reporting, Chrome extension for time tracking. Advanced time tracking features in Business plan. | No Native Time Tracking; Time Tracking Power-Ups (Clockify, TMetric, TrackingTime) |
| Customer Support and Resources | 24/7 support, dedicated success manager (Enterprise plan), help docs, on-demand demo, templates, ClickUp University. | Help Center and Support Resources; User Community |
| User Interface and Experience | User interface can be overwhelming for some users | Intuitive Interface; Drag-and-Drop; Customizable; Kanban-style Management |
| Mobile App Availability and Functionality | Mobile app has limitations and can be buggy | iOS and Android mobile apps; Accessibility; Responsive Design |
| Price | Plans include Free Forever, Unlimited ($7/user/month), Business ($12/member/month), Business Plus, and Enterprise (pricing upon request). ClickUp AI is $5/member/month. | Free: Includes unlimited cards and lists, up to 10 boards per Workspace, and 1 Power-Up per board. Standard: $5 per user per month (billed annually). Includes unlimited boards, advanced checklists, and custom fields. Premium: $10 per user per month (billed annually). Adds multiple project views, admin controls, and security features. Enterprise: $17.50 per user per month (billed annually, minimum 50 users). Includes organization-wide permissions, attachment permissions, and unlimited workspaces. Atlassian Access: A separate subscription for enhanced security features, starting at $4 per user per month. |