Both ClickUp and Smartsheet are robust project management tools with a wide array of features. ClickUp stands out with its extensive customization options and a free plan, making it a versatile choice for various team sizes and budgets. Smartsheet, with its spreadsheet-like interface and strong security features, is well-suited for users familiar with spreadsheets and enterprises prioritizing security. The best choice depends on specific user needs and preferences.
| Attribute | ClickUp | Smartsheet |
|---|---|---|
| Task Management Features | Create and customize tasks, set due dates, priorities, and dependencies. Organize tasks into spaces, folders, and lists. Automate repetitive tasks, assign sprint points, and add custom field data. | Centralized task management, multiple views (Grid, Gantt, Calendar, Card), task dependencies, reminders and notifications, conversations within the platform, task assignment, automated reminders, real-time collaboration. |
| Collaboration Capabilities | Centralizes workflows, resources, and communication. Offers real-time chat, comments, and notifications. Tag team members in comments, create outlines and checklists, assign action items, and link docs and tasks. Real-time collaboration features allow teams to work together on documents, brainstorm ideas on whiteboards, and communicate through chat. | Real-time updates, comments, notifications, activity logs, document sharing, integrations with Slack and Microsoft Teams. |
| Project Planning and Scheduling | Provides various views like List, Board, Calendar, and Gantt. Gantt charts are useful for projects with many dependencies. Visualize goals and the path to achieving them. Manage project timelines and milestones, and define project statuses and workflows. | Dynamic schedules, task dependencies, constraints, durations, Gantt charts. |
| Reporting and Analytics | Offers dashboards to visualize progress with real-time reporting. Track work against strategy with measurable targets. Customize dashboards to track key metrics. Allows for limitless reports and dashboards to gain deeper insights. | Pivot tables, charts, automated reports, customizable reports, dashboards, KPI tracking. |
| Integrations with Other Tools | Offers 80+ integrations, linking with over 300 apps. Integrations are available for communication, file sharing, team management, and email. Popular integrations include Slack, Google Drive, Zoom, and Microsoft Teams. Connect with tools like Gmail, Slack, and Dropbox without manual input. | Slack, Jira, Salesforce, Tableau, Microsoft Teams, Power BI, Outlook, OneDrive, Google Drive, Gmail, Amazon Q Business, Atlassian Rovo, Data Shuttle integrations, Connectors. |
| Customization Options | Choose from 35+ ClickApps to customize task management. Allows for customizable workflows and views. Add custom fields to tasks to track important project aspects. | Custom solutions, templates, custom logos and colors, customizable workflows and views. |
| User Interface and Experience | Intuitive and versatile with a customizable interface. Combines task management, time tracking, goal setting, and real-time collaboration in one place. | Spreadsheet-like interface, grid, Gantt, calendar, and card views. |
| Mobile Accessibility | Offers dedicated mobile apps for iOS and Android. Update tasks, reply to comments, access dashboards, and complete reminders. Create and edit tasks, use whiteboards, comment on tasks, and track time on the mobile app. | Dedicated mobile apps for iOS and Android, VoiceOver support for iOS. |
| Security Features | Employs enterprise-grade security standards, including data encryption. SOC 2 Type II certified and maintains ongoing PCI compliance. Two-factor authentication is available. Also has ISO 27001, ISO 270017, and ISO 270018 certifications. | Encryption, access controls, security audits, compliance with security standards, secure data centers, redundancy, multi-factor authentication (MFA). |
| Scalability | Designed to adapt and grow with your business. Offers fast overall performance and search/reporting capabilities. Suitable for various team sizes and sectors. | Pro plan (1-10 members), Business plan (3+ members), Enterprise plan (large enterprises). |
| Pricing | Free Forever plan available. Unlimited plan starts at $7/user/month (billed annually). Business plan starts at $12/user/month (billed annually). AI add-on for $7/user/month on any paid plan. | Pro Plan: $9 per user per month (billed annually). Business Plan: $19 per user per month (billed annually), requires a minimum of three users. Enterprise Plan: Pricing is negotiated on a case-by-case basis. |