Notion Pro is better suited for users who prioritize extensive customization and in-depth note-taking capabilities, while Slack Enterprise Grid is a stronger choice for organizations that require robust collaboration features, comprehensive security compliance (including HIPAA), and dedicated customer support.
| Attribute | Notion Pro | Slack Enterprise Grid |
|---|---|---|
| Customization Options | Extensive customization with tailored layouts, templates, and databases; modular design with drag-and-drop interface. | Admins can customize policies for individual workspaces, create customized administrative roles, and tailor workspaces to fit specific team or department needs. |
| Collaboration Features | Real-time editing and commenting, granular permission controls, shared workspaces, and in-line commenting. | Offers unlimited dedicated workspaces, shared channels, cross-workspace search, direct messaging, company-wide announcement channels, multi-workspace channels, and Slack Connect for external organizations. Thena integrates communication channels for customer interactions. |
| Integration Capabilities | Integrates with Slack, Google Drive, Trello, Jira, GitHub, and thousands of other apps via Zapier; supports embedding content from external sources. | Integrates with CRM, project management, HR platforms, DLP, e-discovery, archiving, EMM, SIEM tools, customer support platforms, help desks, ticketing systems, and apps through the Slack API. Includes integrations with Dropbox, Zoom, OneDrive, Google Drive, Google Calendar, and Webex. |
| Task Management | Create to-do lists, set deadlines, and track project progress with customizable statuses, priorities, and calendar/timeline views. | Assign tasks to team members, track progress through Kanban boards, automate task assignments, and set up notifications for overdue tasks. |
| Note-Taking Functionality | Rich text editing, multimedia integration, Markdown support, customizable templates, and linked databases within notes. | Slackbot allows users to store notes and set reminders. Canvas feature to create flexible documents. |
| Project Management Tools | Interconnected tables, calendars, and Kanban boards with dynamic data linking; build roadmaps and sync with tasks. | Offers project management templates, project channels, and lists for managing project deliverables. |
| Workflow Automation | Automation via APIs and third-party connectors like Zapier and Integromat. | Automate tasks and processes using Workflow Builder, automate admin approvals for Slack apps, connect Slack with enterprise tools, automate security policies and app restrictions, and automate user provisioning by syncing with enterprise directories. |
| User Interface and Experience | Simple and functional interface with a drag-and-drop editor. | Designed with an intuitive, consumer-like experience. New UI updates aim to help users better control their workflow and maintain focus. Provides a single view for navigating channels, direct messages, and apps. Users can view channels from every workspace in one place. |
| Security and Compliance | SSO, 2FA, data encryption (AES-256 and TLS); complies with GDPR but is not HIPAA compliant. | Offers data encryption, SAML-based SSO, SCIM provisioning, real-time active directory sync, granular app management, custom terms of service and message retention, domain claiming, EKM, and integrations with DLP providers. Complies with standards like HIPAA, GDPR, FINRA, and FedRAMP Moderate. Offers audit logs and IP allowlisting. |
| Pricing and Subscription Plans | Free, Plus, Business, and Enterprise plans with optional Notion AI add-on. | Offers customized pricing based on the organization's size and needs. Has a free version, but the paid version has three tiers: Standard, Plus, and Enterprise Grid. |
| Customer Support | Knowledge base, tutorials, community forums, and customer service; priority support for Team plan customers. | Offers dedicated customer success teams and 24/7 support with a four-hour response time. Provides ongoing training and support for users. Offers streamlined omnichannel customer support. Thena facilitates internal team request management. |
| Mobile Accessibility | Cross-platform availability on desktop, web, and mobile devices. | Allows users to stay connected on the go via mobile devices. |
| HIPAA Compliance | Not HIPAA compliant | Complies with standards like HIPAA |
| Data encryption | AES-256 and TLS | Offers data encryption |
| Support Response Time | Not available | 24/7 support with a four-hour response time |