AI-Powered Universal Comparison Engine

Productivity software: ClickUp vs. Trello

Quick Verdict

ClickUp is a powerful and highly customizable project management tool suitable for complex projects and teams that require extensive features and reporting. Trello is a user-friendly and intuitive task management solution ideal for teams seeking a simple and visual way to organize tasks and collaborate effectively.

Key features – Side-by-Side

AttributeClickUpTrello
Task Management FeaturesCustomized tasks with descriptions, assignees, statuses, comments, subtasks, checklists, attachments, tags, recurring tasks, customizable notifications.Boards, lists, and cards to organize tasks visually. Cards include descriptions, attachments, due dates, checklists, comments, and labels.
Project ViewsList, Board, Box, Calendar, Gantt, Mind Map, Timeline, Workload, Table, Activity, Map, Doc, Chat, Embed, and Form views. Over 15 customizable views.Kanban board view, Timeline, Calendar, Table, Dashboard, and Map.
Customization OptionsCustomizable task statuses, custom fields, custom triggers and actions.Customizable boards with backgrounds, labels, and custom fields.
Collaboration FeaturesTask comments, mentions, document sharing, real-time chat, collaborative docs, whiteboards, assignable comments, tagging, linking related tasks, in-doc editing.Team members can comment on cards, attach files, and set due dates. Real-time updates and collaborative features.
Automation CapabilitiesCustom triggers and actions, multiple actions per trigger, integration with other apps, automation templates, custom automations, integration templates, drag-and-drop interface.Built-in automation system called Butler. Automates repetitive tasks using rule-based triggers, custom buttons, and scheduled commands.
Integrations with Other ToolsIntegrates with over 1,000 popular tools such as Slack, Google Drive, Trello, Jira, and Notion.Integrates with tools like Slack, Google Calendar, Google Drive, GitHub, and Jira. Power-Ups extend functionality. Zapier can connect Trello to thousands of apps.
Mobile App Availability and FunctionalityAvailable for iOS and Android with limited functionality compared to the desktop version.User-friendly apps for iOS and Android. Allows users to collaborate effectively on the go.
Pricing and Subscription PlansFree plan and multiple paid plans starting from $7 to $12 per user per month. Free plan includes essential task management features and 60MB storage. Unlimited plan expands options with unlimited storage, integrations, and dashboards.Free plan available. Paid plans include Standard, Premium, and Enterprise. Pricing is per user per month.
Reporting and AnalyticsDashboards, workload, and box view, custom reports, project status tracking, team performance visualization.Lacks built-in reporting capabilities. The Dashboard view provides a bird's-eye view of projects.
User Interface and Ease of UseSimple and intuitive interface; however, extensive features and customization can present a steeper learning curve.Known for its ease of use and intuitive interface. The drag-and-drop interface simplifies task management. The learning curve is minimal.
Customer Support and DocumentationCustomer support included at no additional cost for all plans. Standard support includes access to documentation, tutorials, and community forums. Offers 24/7 support for all users.Customer support through email, a help center, and a community forum. Enterprise plans may offer priority support.
Security FeaturesEnterprise-grade security standards, including data encryption both in transit and at rest. SOC 2 Type II certified, role-based access controls, and two-factor authentication.Uses industry-standard Transport Layer Security (TLS) to create a secure connection. Data is encrypted in transit and at rest. Two-factor authentication (2FA) is available. SAML 2.0 SSO is supported for Enterprise customers.

Overall Comparison

ClickUp: Paid plans start from $7 per user per month. Trello: Free plan available; Paid plans include Standard, Premium, and Enterprise, pricing per user per month.

Pros and Cons

ClickUp

Pros:
  • Highly customizable interface
  • Powerful automation capabilities
  • Wide range of collaboration tools
  • Multiple project views
  • Strong reporting capabilities
  • Affordable pricing compared to competitors
  • 24/7 customer support
Cons:
  • Mobile app has limited functionality compared to the desktop version
  • Steeper learning curve due to extensive features and customization

Trello

Pros:
  • Ease of use
  • Intuitive interface
  • Drag-and-drop functionality
  • Highly customizable
  • Real-time updates
  • Collaborative features
  • Automation capabilities
  • Integrations with other tools
  • Mobile app availability
  • Competitive pricing
Cons:
  • Lacks built-in reporting capabilities
  • Does not have native support for task dependencies

User Experiences and Feedback