Capsule Pharmacy is a better choice for users prioritizing speed, convenience, and customer service, while Walmart Pharmacy is suitable for those seeking a wide range of services, including vaccinations and affordable generic medications, and who may benefit from drive-thru services.
| Attribute | Walmart Pharmacy | Capsule Pharmacy |
|---|---|---|
| Prescription Filling Speed | Filling times can vary; new prescriptions may take around 20 minutes. Online refills and notifying the pharmacy can help speed up the process. | Fast, with delivery in 1-2 days; same-day often available. |
| Medication Availability | Walmart Specialty Pharmacy handles medications for chronic, complex, or rare conditions. | Generally reliable, but occasional stock issues reported. |
| Insurance Acceptance | Generally accepts major insurance plans, including Medicare, Medicaid, Aetna, Humana, Express Scripts, and OptumRx. Confirm with your local pharmacy. | Accepts all commercial insurance plans, Managed Medicaid, and Medicare Part D. Does not accept Tricare. |
| Price Transparency | Known for low-cost generic medication programs and $4 generics. Insurance plans can often be used to access discounts. | Medications and copay viewable online; discount searches provided. |
| Customer Service Quality | Pharmacists are available to answer medication-related questions. Aims to provide support and counseling from pharmacists with expertise in specific therapies. | Attentive customer service via text, phone, or email. |
| Online Refill Options | Refills can be easily ordered through the Walmart website or app. Refill by scanning a QR code, entering the prescription number, or selecting from a prescription list. | Easily managed online or via app; coordinates with doctor and sends reminders. |
| Vaccination Services | Offers various vaccinations, including flu, COVID-19, shingles, HPV, meningitis, pneumonia, Tdap, chickenpox, and hepatitis A and B. Most vaccines are available without an appointment. | Offers vaccinations every weekday, including COVID-19, Flu, and travel vaccines; bookings can be made online. |
| Consultation Availability | Pharmacists are available to answer questions about medications. | Easily chat or text with expert pharmacists. |
| Drive-Thru Service | Many Walmart locations offer drive-thru services. | Not available. |
| 24-Hour Availability | Not all Walmart pharmacies are open 24 hours. Check with your local pharmacy for their hours. | Open until 10:00 PM on weekdays in New York, NY. |
| Specialty Medications | Walmart Specialty Pharmacy provides personalized care for patients managing chronic, complex, or rare conditions. | Leading specialty pharmacy providing personalized care for complex medical conditions. |
| Delivery Options | Offers prescription delivery services, including same-day delivery in some areas. Walmart+ members often receive free delivery. Delivery fees may vary based on location, delivery time, and membership. | Free same-day delivery in many locations. |