Capsule Pharmacy is a good choice for those who value convenience and delivery, while Walgreens is better for those who prefer in-person services and a wider range of OTC products. Capsule Pharmacy may offer cost savings, but Walgreens has more locations and potentially 24-hour service.
| Attribute | Capsule | Walgreens |
|---|---|---|
| Prescription Filling Speed | — | Varies; high-volume stores may take at least 3 hours, in-store waiting might be around 20 minutes. Busy pharmacies may require a 2-3 hour drop-off. Common medications can usually be filled the same day. |
| Medication Availability | — | Generally keeps common medications in stock for same-day filling. Unusual medications may need to be ordered. |
| Insurance Acceptance | — | Accepts most major prescription plans, including many HMOs and PBMs, Medicare, and Medicaid. Check with your local Walgreens to confirm your specific plan. |
| Pharmacist Consultation Quality | — | Free in-store consultations with pharmacists. 24/7 Pharmacy Chat via the mobile app. Pharmacists provide medication counseling and wellness solutions. |
| Vaccination Services Offered | — | Offers flu, COVID-19, RSV, shingles, and pneumonia vaccinations, as well as travel vaccines. Schedule appointments online, through the app, or by calling 1-800-WALGREENS. Walk-ins are also welcome. |
| Over-the-Counter Medication Selection | — | Wide variety of OTC products, including cold and flu remedies, pain relievers, allergy medications, and digestive health products. Carries both brand-name and Walgreens-branded generic options. |
| Price Competitiveness | — | Prices can be higher, even with insurance. GoodRx, Walmart, and Costco may offer lower prices. Walgreens offers a Rx Savings Finder to help lower prescription costs. |
| Drive-Thru Pharmacy Service | — | Many locations offer drive-thru service with hours typically matching regular pharmacy hours. Pick up prescriptions and select OTC items. A minimum order of $10 may be required for non-prescription items. |
| 24-Hour Pharmacy Availability | — | Some stores offer 24-hour pharmacy service. Most locations have daily hours from 8:00 AM to 9:00 PM, but this can vary. |
| Online Prescription Refills | — | Easily managed online through the Walgreens website or mobile app. Refill by scanning the barcode on your prescription bottle. Automatic refills are also available. |
| Mobile App Features | — | Manage prescriptions, refill by scanning, track order status, pill reminders, insurance card updates, family prescription management, and 24/7 Pharmacy Chat. |
| Customer Service Quality | — | Customer service quality can vary. Walgreens aims to provide convenient and personalized care. Customers can complete satisfaction surveys to provide feedback. |