AI-Powered Universal Comparison Engine

Pet insurance: Pets Best vs. ASPCA Pet Health Insurance

Quick Verdict

Both Pets Best and ASPCA Pet Health Insurance offer comprehensive coverage for pets, including hereditary and congenital conditions. Pets Best stands out with its shorter waiting period for accident coverage and direct vet pay option. ASPCA Pet Health Insurance offers a higher discount for multiple pets and includes exam fees for covered conditions. The choice depends on individual priorities, such as the importance of direct vet pay, lower deductibles, or higher multi-pet discounts.

Key features – Side-by-Side

AttributePets BestASPCA Pet Health Insurance
Maximum annual payout limit$5,000, $10,000, or unlimitedRanges from $2,500 to $10,000. Unlimited annual coverage may be available upon discussion with ASPCA Pet Health Insurance.
Annual deductible options$50, $100, $200, $250, $500, or $1,000. In California, a deductible up to $2,000 is available.$100, $250, and $500.
Reimbursement percentage options70%, 80%, or 90%. Note that 50% and 60% reimbursement levels may be available in California.70%, 80%, or 90%. Some policies offer 100% reimbursement.
Coverage for hereditary conditionsYesYes.
Coverage for congenital conditionsYesYes.
Waiting period for accident coverage3 days in most states. Depending on the state, a 0-day waiting period may apply.14 days.
Waiting period for illness coverage14 days14 days.
Coverage for exam feesOptional; available with Plus and Elite plans, but not Essential plans.Yes, when the exam is for a covered condition.
Coverage for alternative therapiesAvailable with the Elite accident-and-illness plan, which covers chiropractic care, acupuncture, cold laser therapy, physical therapy, and hydrotherapy.Yes.
Direct vet pay optionYesNo.
24/7 vet helpline availabilityYes. This helpline provides access to veterinary experts via live chat, phone, and email.Not specified, but customer service is available Monday to Friday, 8 am to 8 pm Eastern time. Access to 24/7 telehealth service for senior dogs.
Discounts for multiple petsYes, a 5% discount is available for enrolling multiple pets on BestBenefit plans.Yes, a 10% discount is offered for each additional pet.
PriceNot availableNot available
RatingsNot availableNot available

Overall Comparison

Pets Best: Accident coverage waiting period as low as 0-3 days in some states; ASPCA: 10% multi-pet discount.

Pros and Cons

Pets Best

Pros:
  • Covers chronic conditions
  • Covers dental diseases (BestBenefit plans)
  • Offers direct vet pay option
  • Provides a 24/7 vet helpline
  • Offers multiple pet discounts (5% on BestBenefit plans)
  • Covers prescription medications with most accident & illness plans
  • No upper age limits for enrollment
Cons:
  • Certain breeds may be ineligible for coverage
  • Does not cover pre-existing conditions
  • Routine teeth cleanings are not covered unless you purchase a routine care add-on
  • Premiums may increase as the pet ages

ASPCA Pet Health Insurance

Pros:
  • Covers hereditary conditions
  • Covers congenital conditions
  • Covers exam fees (for covered conditions)
  • Covers alternative therapies
  • Offers discounts for multiple pets
  • Covers chronic conditions (if not pre-existing)
  • Covers prescription medications (for covered conditions)
  • Covers dental illnesses and injuries
Cons:
  • Pre-existing conditions are generally not covered
  • No direct vet pay option
  • Premiums can increase as the pet ages

User Experiences and Feedback