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Pet insurance: Nationwide Pet Insurance vs. Figo Pet Insurance

Quick Verdict

Figo Pet Insurance generally offers more flexible and comprehensive coverage options, particularly with faster accident coverage, no upper age limit, and higher reimbursement options. However, Nationwide may be a suitable choice for those who prefer a more structured plan with wellness options and are comfortable with the specified coverage limits and waiting periods.

Key features – Side-by-Side

AttributeNationwide Pet InsuranceFigo Pet Insurance
Maximum Annual Payout LimitUnlimited for the "Nationwide Accident and Illness Coverage". $2,500 or $5,000 for accidents and $5,000 or $10,000 for illnesses. $5,000 or $10,000 annual maximum payout structure for the Whole Pet Plan. Major Medical Plan has a benefit allowance structure.$5,000, $10,000, or Unlimited
Deductible Options$100, $250, $500, or $1,000$100, $250, $500, $750. $1,000 and $1,500 (for pets aged 8+ and 10+)
Reimbursement Percentage Options50%, 60%, 70%, or 80%70%, 80%, 90%, or 100%
Coverage for Hereditary ConditionsYes. Hereditary conditions will only be covered up to $5,000/year. The Whole Pet Plan covers hereditary conditions as long as the condition is not pre-existing and has not occurred during the waiting period. Limited coverage is available on the Major Medical plan.Yes, if not pre-existing and did not occur during the waiting period
Coverage for Congenital ConditionsYes. Congenital conditions will only be covered up to $5,000/year. The Modular Pet Insurance Plan covers congenital conditions as long as the condition is not pre-existing and has not occurred during the waiting period.Yes, if not pre-existing and did not occur during the waiting period
Coverage for Chronic ConditionsYesYes, if not pre-existing, have not occurred during the waiting period, and you have not reached your maximum payout limit
Waiting Period for Accidents14 daysGenerally 1 day (3 days in Arkansas, Colorado, Florida, Idaho, Montana, New Jersey, New York, Utah, and Washington)
Waiting Period for Illnesses14 days14 days
Age Restrictions for EnrollmentMinimum age is 8 weeks. Maximum enrollment age is 20 years. Pets older than 8 or 10 years may have limited options or may not be eligible for new enrollment.Minimum 8 weeks old, no upper age limits
Coverage for Exam FeesYes, with Modular pet insurance policyNot included in the base policy, available as an optional 'Powerup'
Availability of Wellness PlansYes, optional wellness coverage is available. Two levels of optional wellness coverage are available. The first level provides $450 in annual benefits, and the second level provides $800.Optional 'Wellness Powerups' available
Customer Service ChannelsPhone, email, and onlinePhone, email, text, chat, and Twitter
PriceNot availableNot available
Ratingsoverall: average or below average customer reviews, performance: Not availableNot available

Overall Comparison

Figo: 1-day accident waiting period (in most states), up to 100% reimbursement. Nationwide: 14-day accident waiting period, up to 80% reimbursement, maximum enrollment age of 20 years.

Pros and Cons

Nationwide Pet Insurance

Pros:
  • Covers prescription medications
  • You can use any licensed veterinarian, anywhere in the world
  • Alternative therapies are covered if prescribed by a veterinarian for a covered condition
  • Multi-pet discount is available
  • Offers 24/7 vet coverage
Cons:
  • Pre-existing conditions are generally not covered
  • Certain conditions, such as feline leukemia virus, may make your pet ineligible
  • Considerable amount of time to get coverage for orthopedic and bilateral conditions
  • Premiums may increase at renewal based on various factors like a pet's age, breed, location, or claim history depending on the plan selected

Figo Pet Insurance

Pros:
  • Customizable plans with various deductible amounts
  • Covers breed-specific conditions
  • Covers prescription medications
  • Covers alternative or holistic therapies like acupuncture and chiropractic
  • Offers a multi-pet discount of 5%
  • Accessible customer service via phone, email, text, chat and Twitter
  • You can visit any licensed veterinarian worldwide.
Cons:
  • Does not cover pre-existing conditions (with some exceptions for curable conditions)
  • Does not cover bilateral conditions
  • Premiums generally increase as your pet ages
  • Exam fees are not included in the base policy

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