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Pet healthcare services: VCA Animal Hospitals - Preventative Care Packages vs. Petco Vital Care Membership

Quick Verdict

VCA Animal Hospitals' Preventative Care Packages are better suited for pet owners seeking comprehensive medical coverage and 24/7 support, especially for young or senior pets needing frequent care. Petco Vital Care Premier is a more economical option for those who regularly use Petco's grooming and retail services, and who are comfortable with a limited geographic availability for vet services and a 12-month commitment.

Key features – Side-by-Side

AttributeVCA Animal Hospitals - Preventative Care PackagesPetco Vital Care Membership
Preventative Care Package CostPricing varies by location and plan, ranging from $46.99 to $120 monthly depending on the pet's age, location, and plan.Vital Care Core: Free to enroll. Vital Care Premier: $24.99 per month for dogs or cats, $9.99 per month for birds, fish, reptiles, or small pets. Annual commitment required with a 20% discount for annual payment. Multiple Pet Discount: $2 off the monthly membership fee for each additional pet.
Membership CostMonthly fee for VCA CareClub membership program.Vital Care Core: Free. Vital Care Premier: See Preventative Care Package Cost above.
Vaccination CoveragePuppies: Distemper, rabies, leptospirosis, parvo, Lyme disease, influenza, and Bordetella. Kittens: Panleukopenia, rabies, Calici and Rhino (feline respiratory viruses), and FeLV (feline leukemia). Adult Paws plan includes all vaccines for puppies and kittens.Vital Care Premier does not directly cover vaccinations. Pals Rewards can be used towards the cost. Look for occasional free vaccine clinics supported by Petco Love.
Exam CoverageWellness exams are included, with the frequency varying by plan. Some plans offer unlimited exams, including wellness, sick, and emergency exams.Vital Care Premier includes unlimited routine vet exams at Vetco Total Care locations or $20 Vital Care Rewards for up to two routine vet exams per year at a vet of your choice. Covers only the exam fee of a regular wellness checkup.
Dental Care CoverageSome plans include dental cleaning and exams, particularly in the 'plus' categories.Dental cleaning discounts may be available with Vital Care Premier.
Parasite Prevention Coverage (e.g., Flea, Tick, Heartworm)Includes treatments for fleas, ticks, intestinal parasites, and heartworm.Not explicitly included in the standard Vital Care Premier plan. Some Nationwide Pet Insurance plans (co-branded with Petco) offer preventative care add-ons.
Discounts on Other Services (e.g., Grooming, Boarding)Members can save up to 25% on bundled services and other VCA products. Offers dental treatments and hospital stay discounts.Dog Grooming: 20% off all dog grooming sessions (full grooms or baths) with Vital Care Premier. Vital Care Core members can unlock a free eighth dog groom. Cat Litter: 20% off all cat litter purchases with Vital Care Premier. Rover.com: Occasional discounts (e.g., $20 off) on pet boarding, dog walking, or pet sitting services booked through Rover.
Wellness Exam FrequencyPuppies: Monthly wellness exams are recommended. Adult dogs: Annual wellness examinations are the norm. Middle-aged, senior, and geriatric dogs: Twice-yearly examinations are recommended.Most cats should visit the vet at least once a year. Vital Care Premier provides unlimited routine vet exams at Vetco Total Care.
Coverage for Multiple PetsNo multi-pet discount is available.Yes, coverage is available for multiple pets. Multiple Pet Discount: Save $2 per pet, per month, with Vital Care Premier.
Geographic AvailabilityVCA has over 1,000 locations in 46 US states and 5 Canadian provinces.Available at Petco locations and online. Vetco Total Care locations are in select Petco stores in nine states: Arkansas, California, Florida, Kansas, Nevada, New York, Oklahoma, Pennsylvania and Texas.
24/7 Support Availability24/7 virtual live chat with veterinary professionals. Some hospitals offer 24/7 emergency and critical care.Vital Care Premier members have access to a dedicated, exclusive member help line.
Prescription DiscountsDiscounts are available for select pharmacy items.While not explicitly stated, the monthly Pals Rewards could be used towards prescriptions.

Overall Comparison

VCA: $46.99-$120 monthly, 25% discount on services, 1000+ locations. Petco: $24.99 monthly (Premier), 20% off grooming/litter, multi-pet discount available.

Pros and Cons

VCA Animal Hospitals - Preventative Care Packages

Pros:
  • Wide range of vaccinations covered, tailored to the pet's well-being
  • High-end mobile app (myVCA) for managing membership and scheduling appointments
  • Some plans offer unlimited exams, including wellness, sick, and emergency care exams
  • 24/7 virtual live chat with veterinary professionals
  • Discounts available for select pharmacy items
  • Potential savings of up to 25% off services each year
  • Offers dental treatments and hospital stay discounts
Cons:
  • Lack of transparency in pricing
  • No multi-pet discount is available
  • The relatively expensive premiums make the plan most cost-effective for very young pets and seniors

Petco Vital Care Membership

Pros:
  • Unlimited routine vet exams at Vetco Total Care locations (Premier)
  • Discounts on grooming and cat litter (Premier)
  • Multiple pet discount available (Premier)
  • Access to exclusive member help line (Premier)
  • Potential savings on services if used regularly
  • Occasional discounts on Rover.com
Cons:
  • 12-month commitment required for Vital Care Premier
  • Automatic renewal of membership
  • Have to pay for the entire year even if you cancel early
  • Rewards expire (30 days for Core, 45 days for Premier)
  • Full-service grooming required to redeem grooming discounts
  • Does not cover unexpected vet visits or emergencies
  • Inconsistent staff knowledge and support
  • Vaccinations not directly covered
  • Parasite prevention not typically included
  • Some customers have reported difficulty resolving claims issues

User Experiences and Feedback