Safeway Moving appears to offer more comprehensive services with higher customer satisfaction based on ratings and features like GPS tracking and 24/7 customer service. However, PODS provides more transparent pricing information and container options, making it a potentially better choice for customers who prioritize cost clarity and DIY loading.
| Attribute | PODS | Safeway Moving |
|---|---|---|
| Container Sizes | 8-foot (5,200 lbs weight limit), 12-foot (4,700 lbs weight limit), and 16-foot (4,200 lbs weight limit) | Wooden vaults (7 x 5 x 7 foot) with a maximum weight of 1,500 pounds per pod |
| Geographic Service Area | 46 states in the U.S., as well as Canada, Australia, and the United Kingdom | All 50 states for long-distance and interstate moves; limited local moves |
| Pricing | Local moves with storage: $299 (7-foot container), $399 (12-foot container), and $499 (16-foot container) per month. Long-distance moves: $3,000 to $8,000. | Not available |
| Customer Ratings | 3.7-star rating on TrustPilot | Trustpilot rating of 4.7 |
| Storage Options | On-site and secure PODS Storage Centers | Secure, climate-controlled storage facilities; short-term and long-term options; up to 30 days of free storage |
| Cancellation Policy | Full refund if canceled 24 hours before delivery | Full refund (minus credit card fees) if canceled 7 days before move |
| Customer Service | Good customer service | 24/7 customer service; customers praise responsiveness |
| Tracking | Not available | GPS shipment tracking |
| Loading and Unloading | Easy loading and unloading; containers sit at ground level | Team handles heavy lifting |
| Insurance | Offers a 'Contents Protection Option' | Limited liability plan of $0.60 per pound per item; Declared Value Protection; Movers hold a $1 million insurance policy |