Moving services: Moving APT vs. Allied Van Lines

Quick Verdict

Both Moving APT and Allied Van Lines offer extensive moving services, but they cater to slightly different needs. Moving APT, as a broker, may offer more flexibility in finding the right mover for a specific situation, while Allied Van Lines, as a carrier, provides a more direct service experience. Customers should carefully consider their priorities and compare quotes to make an informed decision.

Both Moving APT and Allied Van Lines offer a comprehensive suite of moving services, including local, long-distance, and international options, as well as packing, storage, and vehicle shipping.
Moving APT operates as a moving broker, while Allied Van Lines is a carrier with a large network.
Allied Van Lines provides real-time online shipment tracking, whereas Moving APT requires customers to call a representative for updates.
Both companies offer 24/7 customer support, but Allied Van Lines assigns a personal relocation assistant.
Both companies provide binding estimate options, but some customers have reported issues with estimate accuracy and potential hidden costs for both services.

Key features – Side-by-Side

Attribute	Moving APT	Allied Van Lines
Nationwide Availability	Yes, excluding Alaska, Hawaii, and Puerto Rico	Large network of movers across the country, over 500 locations in North America.
Local Moving Services	Yes, for moves less than 100 miles within the same state	Provides local moving services with skilled experts and a personal relocation assistant.
Long-Distance Moving Services	Yes	Offers customizable options and dedicated customer service agents for long-distance moves.
International Moving Services	Yes, including customs, paperwork, and shipping containers	Offers international moving services to over 130 countries with dedicated international relocation teams and a global support network.
Packing and Unpacking Services	Yes	Offers full-service packing, fragile-item-only packing, and DIY packing options. Can disassemble and reassemble furniture and protect fragile items.
Storage Options	Yes, including full-service storage in secure warehouses	Provides portable storage containers, short-term storage, and long-term storage facilities with climate-controlled units and 24-hour surveillance.
Insurance Coverage Options	Yes, including additional plans beyond the minimum	Offers Basic Liability Protection ($0.60 per pound) and Full Value Protection (Extra Care Protection).
Vehicle Shipping	Yes, including covered trailers for expensive vehicles	Offers vehicle shipping services, including cars, trucks, SUVs, boats, and recreational vehicles with open and enclosed car carrier transport options.
Real-Time Tracking	Yes, but customers must call a representative for updates. Many partners booked by Moving APT have tracking apps.	Provides real-time online shipment tracking with a six-digit registration number.
Customer Service Responsiveness	24/7 support with a dedicated specialist	Offers 24/7 customer support and assigns a personal relocation assistant.
Price Transparency	Detailed quotes with a price-matching policy	Offers transparent pricing with no hidden fees, in-home estimates, and binding estimate options.
Binding Estimate Options	Yes	Offers binding estimates and 'not-to-exceed' estimates.
Price	Not available	Not available
Ratings	Not available	Mixed customer reviews.

Overall Comparison

Moving APT: Nationwide availability (excluding Alaska, Hawaii, Puerto Rico), 24/7 customer support. Allied Van Lines: Over 500 locations in North America, international services to 130+ countries, real-time tracking.

Pros and Cons

Moving APT

Pros:

Nationwide availability
24/7 customer support
Offers various insurance options
Provides binding estimates
Price matching policy
Coordinates various moving services (local, long-distance, international)
Facilitates vehicle shipping
Coordinates storage solutions

Cons:

Moving broker, not a carrier
Cost estimates may differ between the broker and the actual moving provider
Potential hidden costs reported by some customers
Real-time tracking requires calling a representative

Allied Van Lines

Pros:

Nationwide availability
Local moving services
Long-distance moving services
International moving services
Packing and unpacking services
Storage options
Insurance coverage options
Vehicle shipping
Real-time tracking
Customer service responsiveness
Price transparency
Binding estimate options

Cons:

Accuracy of initial estimates can vary
Some customers have reported damaged belongings
Some customers have reported delays

User Experiences and Feedback

Moving APT

What Users Love

Accurate quotes reported by some customers
Careful handling of belongings
Helpful and responsive customer service
Adherence to quoted prices without unexpected charges reported by many customers
Professional and efficient moving crews
Stress-free experience
Clear communication
Damage-free deliveries
On-time delivery
Easy to use website
Many customers would recommend Moving APT

Common Complaints

Cost estimates may differ between the broker and the actual moving provider
Some customers have noted concerns about potential hidden costs

Value Perception

No value feedback reported.

User Recommendations

Moving APT is generally well-regarded for helpful and responsive customer service.
Moving APT has one of the easiest websites to use of any moving company.

Allied Van Lines

What Users Love

Exemplary customer service
Professional and efficient moving crews (according to many customers)
Transparent pricing and contracts

Common Complaints

Inaccurate initial estimates
Damaged belongings
Unexpected fees or charges added to the final bill
Delays

Value Perception

Offers Basic Liability Protection ($0.60 per pound) and Full Value Protection
Offers binding estimates and 'not-to-exceed' estimates

User Recommendations

Many customers have praised the professionalism and efficiency of Allied Van Lines' moving crews.
Allied Van Lines is known for its exemplary customer service.
Allied Van Lines promotes transparent pricing with no hidden fees.