Both Mayflower and Bekins Van Lines are reputable moving companies with extensive service offerings. Mayflower is noted for its timeliness and efficiency, while Bekins Van Lines is praised for its professional staff and careful handling of items. However, potential customers should be aware of possible surprise costs with Mayflower and the risk of damage and difficult claims processes with Bekins. The choice depends on individual priorities and risk tolerance.
| Attribute | Mayflower | Bekins Van Lines |
|---|---|---|
| Nationwide Availability | Services across the United States, but doesn't have offices in Delaware, Hawaii, South Dakota, Rhode Island, or West Virginia. May still accommodate moves to or from these locations. | Operates in all 50 states, covering 95% of the U.S. |
| Local Moving Services | Connects with local moving carriers for moves of 50 miles or less. Local agents operate independently. | Offered through a network of agents. |
| Long-Distance Moving Services | Handles long-distance moves across the country. Federally licensed interstate mover. | Available to any state in the country. |
| International Moving Services | Provides international moving services to over 150 countries. Handles customs clearance and can ship vehicles internationally. | Partners with Crown Relocations for international relocation services. |
| Packing and Unpacking Services | Offers full and partial packing and unpacking services. Provides custom crating for fragile items and electronics packing and installation. | Full-service packing, loading, and unpacking, including specialty items and custom crating. |
| Storage Options | Provides both short-term and long-term storage options. Offers storage-in-transit for short-term needs and can find longer-term storage facilities. | Short-term and long-term storage options, including storage-in-transit for up to 180 days. |
| Full-Value Protection Insurance | Includes Full Value Protection in initial moving quotes. Standard amount is calculated by multiplying the shipment's estimated weight by $6 per pound. Can increase declaration amount for an additional charge. | Offers Full (Replacement) Value Protection (FRVP) and Limited Liability Protection. |
| Online Tracking | Provides an online shipment tracking tool. | Online quotes may require an in-home or virtual consultation. |
| Customer Service Responsiveness | Assigns a dedicated move coordinator to each move. Agents and office staff are often praised. | Assigns a move manager to each customer. |
| Binding Estimate Options | Offers binding quotes. | Offers binding estimates. |
| Vehicle Shipping | Offers vehicle relocation services, with options for open or enclosed carriers, and door-to-door or terminal-to-terminal shipping. | Offers car shipping services as both a broker and a carrier. |
| Specialty Item Moving | Can move specialty items such as pianos, antiques, and artwork. Offers custom crating for fragile items. | Customized moving services for items like pianos, art, medical equipment, and antiques. |
| Price | Not available | Not available |
| Overall Ratings | Highly recommended for timeliness and efficiency. | Generally solid online reviews. |