International Van Lines is a strong choice for international moves due to its extensive global reach and transparent pricing. Two Men and a Truck excels in local and long-distance moves with various storage options and a long history in the industry. Customer service responsiveness and pricing accuracy are areas of concern for both companies based on customer reviews.
| Attribute | International Van Lines | Two Men and a Truck |
|---|---|---|
| International Moving Services | Offers international moving services to over 140 countries. Licensed by the Federal Maritime Commission (FMC). Services include packing, loading, customs clearance, and both air and ocean freight options. Offers port-to-port, door-to-port, port-to-door, and door-to-door services. | Has locations in Canada, the United Kingdom, and Ireland, but may not offer full international moving services. |
| Local Moving Services | Provides local moving services in most cities and states nationally. These services include packing, loading, unloading, disassembly, and storage. Local moves are typically priced hourly based on the number of movers and services required. | Core service, with professionally trained teams for homes, apartments, condos, and offices. |
| Long-Distance Moving Services | Offers long-distance moving services nationwide. Can customize moving solutions for various home sizes. | Offers long-distance moving services across the country with expedited and Value Flex options. Value Flex may involve a third-party carrier. |
| Packing and Unpacking Services | Offers optional packing and unpacking services. Customers can choose to self-pack or have trained staff pack their belongings. Also offers fragile packing and custom crating for items needing extra protection. | Offers a comprehensive package of packing and unpacking services and sells packing supplies. |
| Storage Options | Offers both short-term and long-term storage options. Provides one month of free storage with their shipping services. After the first month, storage fees are about $0.65 per cubic foot per month, calculated from the pickup date. Also offers Storage in Transit (SIT), where items can be stored near your new home for an additional cost. | Provides on-site storage, warehouse storage, and portable storage units. Container storage is also available. |
| Insurance Coverage | Offers insurance coverage through a third party. Offers various insurance options, including released value protection, all-risk insurance, named-perils insurance, and third-party insurance. For international moves, insurance can be purchased through a third party, costing approximately 2% to 4% of the value of the goods. | Offers various types of insurance, including transit insurance and full value protection. Insurance is quoted separately based on individual needs. |
| Vehicle Shipping | Provides both domestic and international auto transport services. Offers open and enclosed auto transport services. The average cost for cross-country car shipping is around $1,650, but can range from $500 to $2,500. | Not available |
| Corporate Relocation Services | Offers corporate relocation services. | Offers corporate relocation services with trained team members. |
| Customer Service Responsiveness | Customers can contact IVL via phone, email, and live chat. Phone support is available at (754) 547-6333. Live chat generally offers quicker responses. Some customers have reported issues with responsiveness. | Available through phone, email, and social media. Response times can vary. |
| Pricing Transparency | Known for transparent pricing. Provides clear, comprehensive quotes and discusses potential extra fees. Offers virtual surveys for more accurate pricing. | Strives to be upfront with costs and offers free quotes. However, pricing can vary significantly between locations. |
| Years of Experience | Has been in business for over 24 years, since 2000. | Over 40 years of experience in the moving industry. Started in the early 1980s. |
| Online Tracking | Customers can benefit from GPS tracking for added convenience and transparency. | Available |