Both Allied Van Lines and Mayflower are reputable moving companies with extensive service offerings. Allied Van Lines has a larger network and 24/7 customer support, while Mayflower includes full-value protection in its initial quote and provides a dedicated move coordinator. The best choice depends on individual needs and priorities.
Attribute | Allied Van Lines | Mayflower |
---|---|---|
Nationwide Availability | Yes, with 400 nationwide agents, including Alaska and Hawaii | Yes, through a network of 200 affiliated agencies. |
International Moving Services | Yes, to over 130 countries, with virtual quotes | Yes, to over 150 countries, managing moves from start to finish. |
Local Moving Services | Yes, in all states | Yes, provided independently by interstate agents under their own businesses and brands, typically within the same city or a 50-mile radius. |
Long-Distance Moving Services | Yes | Yes, across the United States. |
Packing and Unpacking Services | Full-service, fragile-only, do-it-yourself packing options, and unpacking services | Yes, full-service, partial, and fragile-only options available. |
Storage Options | Climate-controlled units with 24/7 surveillance, short-term and long-term options | Yes, short-term and long-term options available at the origin or destination for up to six months. |
Insurance Coverage | Extra Care Protection (repairs/replacement) and Basic Liability Protection ($0.60/pound/item) | Full Value Protection included in the initial quote, with options for additional coverage, Acts of God Waiver, and Pairs & Sets Waiver. |
Vehicle Transportation | Cars, trucks, and boats, open-sided and enclosed carriers | Yes, both open-sided and enclosed transport. |
Online Tracking | Yes, 24/7 shipment status | Yes, an online shipment tracker is provided. |
Customer Service Quality | 24/7 customer support | Dedicated move coordinators are available; some reviews praise customer service agents and office staff. |
Price Transparency | Transparent pricing with no hidden fees, virtual quotes | Committed to accurate estimates and offers binding quotes. |
Binding Estimate Options | Yes | Yes, the quoted amount is the amount you will pay unless you ask for additional services or make changes to the conditions of your shipment. |