PNC Mortgage is a better choice for borrowers who prefer a wide variety of loan options, flexible down payment options, and in-person customer service. Better Mortgage is a better choice for borrowers who prefer a fully online application process and fast approval speeds.
| Attribute | PNC Mortgage | Better Mortgage |
|---|---|---|
| Interest Rates | PNC's mortgage rates tend to be near the industry average. As of February 22, 2025, PNC's rates were: 30-year fixed at 6.59% (6.65% APR), 15-year fixed at 6.76% (6.31% APR), and 5/1 ARM at 6.26% (6.14% APR). As of May 12, 2022, PNC offered 30-year fixed-rate mortgages at 4.985% APR and 15-year fixed-rate mortgages at 4.251% APR. | Not available |
| Loan Options | conventional, jumbo, FHA, VA, USDA, construction, renovation, lot loans, medical professional loans, HELOCs, and refinancing options. | Conventional, Jumbo, FHA, Fannie Mae HomeReady mortgages, investment property loans |
| Down Payment Requirements | flexible down payment options, including options as low as 3% for conventional loans, 3.5% for FHA loans, and 0% for VA and USDA loans. The PNC Community Loan allows down payments as low as 3% and accepts gift funds. | Minimum 3% |
| Closing Costs | typically range from 3% to 5% of the loan amount. PNC may offer discounts for existing banking customers and grants up to $5,000 to cover closing costs for eligible buyers in specific areas with income requirements. | Not available |
| Application Process | online, by phone, or in person at a branch. PNC's online platform allows you to import bank and payroll information directly into the application. | Entirely online |
| Approval Speed | online pre-approval in as little as 24 hours and conditional approval in three to five business days. | Loan commitment within 24 hours through One Day Mortgage program |
| Customer Service Quality | Mixed customer service reviews. You can reach PNC's customer service team at 800-822-5626. | Lacks in-person support |
| Refinancing Options | rate-and-term and cash-out refinancing options. | Not available |
| Pre-Approval Process | online pre-approval process that can deliver results in under 24 hours. Documents needed include proof of income (pay stubs, W-2s, tax returns if self-employed) and proof of assets (bank and investment account statements). | Online |
| Geographic Availability | lends mortgages nationwide, with branch locations in many states. | Not available |
| Minimum Credit Score Requirements | minimum credit score of 620 is needed for conventional, jumbo, and FHA loans. USDA loans may require a 640. | Conventional: 620, FHA: 580, VA: 620, Jumbo: 700, Home equity loans and HELOCs: 680 |
| Loan Servicing Experience | services most of its own mortgages, allowing you to continue working with your local branch after closing. | Not available |