Chase Mortgage generally offers more competitive rates and broader availability, while Guild Mortgage stands out with its down payment assistance programs and high DTI approval rate. Consider Chase if you value competitive rates, online convenience, and nationwide availability. Guild Mortgage may be a better fit if you need down payment assistance or have a higher DTI.
| Attribute | Guild Mortgage | Chase Mortgage |
|---|---|---|
| Interest Rates Offered | Guild Mortgage does not share its mortgage rates online but claims to offer competitive rates. In 2022, Guild Mortgage's rates had a spread of 0.60% above the average prime offer rate (APOR), and in 2023, the spread decreased to 0.31%, according to HMDA figures. Recent data from the Home Mortgage Disclosure Act (HMDA) showed an average interest rate of 6.37% across all loan types, comparable to national average mortgage rates. | Generally competitive, often slightly below the national average. Rates vary based on credit score, loan type, down payment, and location. Limited-time mortgage rate sale as of August 11, 2025, with personalized, lockable interest rate discounts, potentially saving buyers up to 0.25%. |
| Loan Options | Guild Mortgage offers a wide variety of mortgage products, including conventional, FHA, VA, USDA, jumbo loans, renovation loans, home equity loans, HELOCs, bridge loans, reverse mortgages, and options for manufactured homes. They offer both fixed-rate and adjustable-rate mortgages (ARMs). ARM loans have initial fixed-rate periods of five, seven, or 10 years. | Conventional mortgages (fixed-rate and adjustable-rate), FHA loans, VA loans, Jumbo loans (exceeding conforming loan limits), DreaMaker mortgage (for low-to-moderate-income borrowers). |
| Closing Costs | Closing costs typically range from 2-5% of the home value. Guild Mortgage provides a cash-to-close calculator to estimate closing costs. After submitting a loan application, Guild provides a Loan Estimate with expected closing costs. Guild Mortgage's average loan origination fees are $4,113, higher than the national average of $2,792. | Typically range from 2% to 6% of the loan amount. Average origination fees are slightly below the industry average. Offers up to $7,500 in homebuyer grants to reduce closing costs. |
| Down Payment Requirements | For conventional loans, down payments can be as low as 3%. Guild Mortgage also offers a 1% Down Payment Advantage program for eligible lower- and moderate-income borrowers, where Guild pays up to 2% of the home's purchase price (up to $5,000) in down payment help. There is also a Zero Down program, which pairs an FHA mortgage with a second mortgage. | DreaMaker and Standard Agency loans: 3%. Conventional loans: typically from 3% to 20%. FHA loans: as low as 3.5%. VA loans: 0% down payment options available. Jumbo Loans: 10%. |
| Credit Score Requirements | Minimum credit scores vary by loan type: 620 for conventional loans, 680 for jumbo loans, and 540 for FHA, VA, and USDA loans. | Conventional loans: generally requires a minimum credit score of 620. FHA loans: typically requires a credit score of 580 or higher, or 500 with a 10% down payment. VA loans: Lenders may require a score of 620 or higher. Jumbo loans: 680. |
| Debt-to-Income Ratio Limits | Nationwide data revealed Guild Mortgage has a high approval rate of 96.3% of applications with a DTI above 40% were approved. | Most lenders look for a DTI of 36% or less for the most favorable loan terms, but some loans can go up to 44% depending on the financial situation. |
| Online Application Process | Guild Mortgage offers the option to start an application online; however, borrowers must work with a loan officer to complete the process. They also offer online prequalification and preapproval, but you'll first need to connect with a loan officer to review your options. Guild Mortgage offers the option to use a soft pull strategy during both the pre-qualification and pre-approval phases. | Offers a digital platform for online applications and pre-approvals. |
| Customer Service Responsiveness | Customers can reach Guild Mortgage by visiting one of its branches or by email, phone, or mail. Customer service is available at 800-971-3864, Monday through Friday, from 9 a.m. to 8 p.m. ET. Guild Mortgage has been responsive and determined to assist customers and resolve any reported issues or complaints. Guild's loan officers and support staff are known for their professionalism, responsiveness, and deep industry knowledge. | Committed to customer service, whether applying online or working with a loan officer. |
| Loan Processing Speed | Guild Mortgage offers a 17-day closing guarantee. | The timeline from application to approval typically spans 30 to 45 days. Offers a $5,000 closing guarantee if lender delays prevent your loan from closing on time. |
| Pre-Approval Process | Guild Mortgage offers online prequalification and preapproval, but you'll first need to connect with a loan officer to review your options. Guild Mortgage offers the option to use a soft pull strategy during both the pre-qualification and pre-approval phases. | You can get pre-approved online. The process involves a review of income and asset information, a credit report, and an automated underwriting system review. |
| Availability of Refinancing Options | Guild Mortgage offers refinancing options for numerous mortgage options, including conventional fixed rate loans, conventional adjustable rate loans, VA loans and first-time homebuyers who have a Federal Housing Administration (FHA) loan. | Offers various refinancing options, including rate-and-term, cash-out, and FHA refinance. |
| Geographic Availability | Guild Mortgage operates in 49 states (excluding New York) and the District of Columbia. The company also operates branches in 45 states across the United States. | Licensed to lend in all 50 states. |