WorldRemit is better for smaller, faster transfers with diverse payout options, while OFX is more suitable for larger transfers where competitive exchange rates and 24/7 customer support are prioritized. OFX also supports transfers to more countries.
| Attribute | WorldRemit | OFX |
|---|---|---|
| Transfer Speed (Delivery Time) | Transfers can be very quick, often within minutes for cash pickup, mobile money, and airtime top-up. Bank transfers might take up to 2 business days. 95% of transfers are reportedly completed in minutes. Actual transfer time depends on sending and receiving countries, service type, and payment method. | 1-3 business days for major currency routes, up to 5 days for some exotic currencies. Transfers to North America and Europe can arrive the same day or the next day. Transfers to Asia, Africa, and South America may take up to 2 days. |
| Supported Countries (Sending & Receiving) | Sends money from over 50 countries to over 130 destinations worldwide. | Supports transfers to over 170 countries, in more than 50 currencies. Accepts clients from all countries except those in 'high-risk' categories. |
| Transfer Fees (Transparency & Cost Structure) | Often cheaper than traditional banks. Real-time exchange rates are displayed. Fees vary by destination, payout method, and transfer volume. A fixed transfer fee may be charged (e.g., $3.99), which can decrease depending on transfer conditions. Promotions and discounts may be available. Transfer fees and exchange rates are shown upfront. | No transfer fee for most transactions. For smaller transfers (under $10,000 USD equivalent), a flat fee of $15 in the US, 10 in the UK, or the equivalent in other currencies is charged. No monthly or annual account maintenance fees. Margin is built into the exchange rate, typically ranging from 0.4% to 2%, depending on the currency pair and transaction size. |
| Exchange Rates (Markup over Mid-Market Rate) | Offers good, but not the best, exchange rates. They nearly always beat banks, but other providers might offer better rates. Exchange rates can vary based on currency pair, destination, payout method, and transfer volume. A margin is applied on the exchange rate to cover operational costs, but this is generally lower than bank charges. | Typically 1-2% above the interbank rate. The markup ranges between 0.4% and 1.5%, which is less than what banks charge. |
| Payment Options (Sender) | Payment methods vary depending on the sending country. Options include debit cards, credit cards, prepaid cards, bank transfers, Poli, Interac, iDEAL, Apple Pay, Klarna (Sofort), and Trustly. | Payments are made through bank accounts. Customers fund their OFX accounts through domestic bank transfers. |
| Payout Options (Recipient) | Offers a variety of payout methods, including bank transfers, cash pickup, mobile money, airtime top-up, and sometimes home delivery. | Delivers money directly to the recipient's bank account. |
| Transfer Limits (Minimum & Maximum) | Limits vary depending on the sending country, currency, and payment method. If paying with a credit, debit, or pre-paid card from the US, the limit is typically $5,000 per transaction and $9,000 per 24 hours. Paying with Apple Pay from the US has a limit of $300 per transaction and $9,000 per day. | Minimum transfer amount is typically $1,000 for most currencies, with another source stating $150 USD. There is no maximum transfer limit. |
| Customer Service (Responsiveness & Availability) | Customer service is often praised, with easy-to-find phone numbers and FAQs. Support is accessible via FAQ, email, and social media. Some reviews mention unresponsive customer support and difficulties resolving issues. | 24/7 customer support available via phone in major markets. Email support is standard globally. |
| Mobile App (Usability & Features) | Mobile app is popular and well-reviewed, with high ratings on both the App Store and Google Play Store. Customers find the app easy to navigate and use to send money online. | User-friendly online platform and mobile app available for iOS and Android. Features real-time exchange rate tracking, rate alerts, and comprehensive transfer management tools. |
| Security Features (Encryption & Fraud Prevention) | A safe and highly regulated company. Employs data encryption, identity verification checks, and manual and automated fraud detection systems. Licensed and regulated by financial authorities. | Employs bank-grade encryption for all transactions and maintains strict verification protocols to prevent fraud. Uses a multi-layer security architecture, including two-factor authentication, regular security audits, and continuous transaction monitoring. Regulated by financial authorities. |
| Currency Options | Supports 70+ currencies and can send money to 130+ countries. | Supports transfers in 50+ currencies. |
| User Reviews and Reputation | Has mixed reviews. Some customers praise its speed and ease of use. Others report issues with delays, failed transfers, and poor customer service. Has a good rating on Trustpilot. | Overall: Trustpilot rating of 4.3/5, 4.4/5, or 4.4 stars out of 5 |