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Mental health services: Moodpath Depression & Anxiety Test App vs. BetterHelp Counseling

Quick Verdict

Moodpath is a suitable option for users seeking a self-guided mental health assessment and basic CBT exercises, especially with its free basic version and medical certification. However, for individuals needing direct interaction with licensed therapists and a wider range of therapeutic approaches, BetterHelp is a more comprehensive solution, despite the higher cost and lack of insurance acceptance. Users concerned about data privacy should consider Moodpath's data-sharing practices.

Key features – Side-by-Side

AttributeMoodpath Depression & Anxiety Test AppBetterHelp Counseling
NameMoodpath Depression & Anxiety Test AppBetterHelp Counseling
FocusMood tracking and screening for depressive symptoms, psychoeducation, and CBT exercises.Online therapy platform offering individual, couples, and teen counseling.
Therapy TypesPsychoeducation and exercises based in CBT.Individual counseling, couples counseling and teen counseling (Ages 13 – 18 with parental consent)
Therapist MatchingNot applicableMatches users to therapists based on objectives, preferences, and issues, with a 93% success rate in fulfilling client preferences.
Communication MethodsNot applicableVideo, live chat, messaging, phone
Therapist CredentialsContent developed with psychiatrists, therapists, and psychologists.Licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). Minimum 3 years and 2,000 hours of experience.
Privacy and Data SecurityHIPAA compliant, SOX compliant and 256-bit-SSL SecureBuilt with state-of-the-art technology and infrastructure with one thing in mind: protecting your privacy and safeguarding the information you provide. The platform is HIPAA compliant, SOX compliant and 256-bit-SSL Secure.
User InterfaceNot availableStraightforward user interface with a dedicated chat room.
Assessments and TrackingTwo-week assessment based on diagnostic criteria for depressive disorders.Journaling features available in the app.
Specialization AreasNot availableAbuse, addictions, ADHD, anger, anxiety, compassion fatigue, faith or religion, grief, depression, dysfunctional or toxic relationships, eating disorders, intimacy challenges, LGBTQ experiences, life transitions, parenting, self-esteem, sleep disorders, stress, trauma, relationships, family conflicts, LGBT matters, grief, religion, self-esteem and more.
Customer SupportNot availableAbility to message a therapist anytime and receive a response in 24 hours.
Cancellation PolicyNot availableCancellation possible at any time, for any reason. $15 fee for cancellations within 24 hours or no-shows.
Therapeutic ApproachesCBTCognitive-behavioral, dialectical behavioral, and mindfulness-based therapies.
Live SessionsNot availableFour live sessions per month with a subscription plan.
PriceBasic model is free; Full version is $4.49/month, $47.99/year.$280–$400 per month for weekly therapy sessions / $70 to $100 a week (billed every four weeks)
InsuranceNot availableDoes not accept insurance
Data SharingShares anonymized user data with universities for research and with Facebook and Google.Not available
Medical CertificationCertified medical product (CE).Not available

Overall Comparison

Moodpath: Free basic version, Full version $4.49/month. BetterHelp: $280-$400/month, 93% therapist matching success rate.

Pros and Cons

Moodpath Depression & Anxiety Test App

Pros:
  • Offers a mental health assessment to help users decide about exploring professional treatment.
  • Provides personalized feedback and recommendations to help users understand their mood swings, manage stress, and improve overall mental well-being.
  • Uses a science-based approach to identify patterns of behavior and feelings that may be associated with mood disorders.
  • Offers a two-week assessment and electronic referral letter to facilitate users seeking and receiving treatment.
  • Provides psychoeducation and exercises based in CBT.
  • Offers free modules for understanding depression, mindfulness and dealing with coronavirus.
  • The app is a certified medical product (CE) and available free of charge for Android and iOS.
  • App's pricing plans are described as being approximately 80 percent lower than traditional office-based appointments.
Cons:
  • Privacy policy notes that depression screening responses, mood data and usage tracking is saved on Moodpath's servers (not the user's device) and is anonymized and sent to the universities it partners with for research.
  • Moodpath shares user data with Facebook and Google.

BetterHelp Counseling

Pros:
  • Offers therapy via live chat, messaging, telephone, and video
  • Therapists specialize in targeted concerns
  • Comprehensive system for therapist matching with a 93% success rate
  • Subscriptions include access to ongoing therapy, messaging with your therapist, all the content in the BetterHelp app, and a weekly group webinar
  • Licensed, trained, experienced, and accredited counselors
  • Platform is HIPAA compliant, SOX compliant and 256-bit-SSL Secure
  • Straightforward user interface
  • Journaling features available
  • Ability to message a therapist anytime and receive a response in 24 hours
  • Cancellation possible at any time, for any reason
  • Cost is typically lower than traditional therapy
Cons:
  • Does not accept insurance
  • Cancellation within 24 hours or no-show may result in a $15 fee

User Experiences and Feedback