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Medical centers: UCLA Medical Center vs. Northwestern Memorial Hospital

Quick Verdict

Both UCLA Medical Center and Northwestern Memorial Hospital are top-tier medical institutions with strengths in various areas. UCLA Medical Center stands out for its consistent high rankings, patient satisfaction in Los Angeles, and wide network of locations. Northwestern Memorial Hospital is notable for its high patient recommendation rate, advanced technology, and strong research programs. The choice between the two depends on individual needs and priorities, such as location, specific medical specialties, and insurance coverage.

Key features – Side-by-Side

AttributeUCLA Medical CenterNorthwestern Memorial Hospital
Hospital Ranking (US News & World Report)UCLA Health hospitals have consistently ranked among the top 10 in the U.S. for over 30 years. In 2022-2023, it was #5 in the nation and #2 in California. U.S. News & World Report no longer includes an ordinal ranking.#1 hospital in Illinois for 13 years, #9 in the nation in 2022, recognized as a 'Best Hospital', nationally ranked in 11 adult specialties
Specialty Services OfferedWide array of specialty services including cancer care, cardiology, neurology, and surgery. Highly ranked in 14 out of 15 adult specialties. Specialty care includes Allergy/Immunology, Cardiology, Dermatology, ENT, Endocrinology, Gastroenterology, Hematology, Infectious Disease, Nephrology, Neurology, OB/GYN, Oncology, Ophthalmology, Orthopedics, Podiatry, Pulmonary, Rheumatology, Surgery, and Urology. Primary care, immediate care, and specialty care services across Southern California and the Central Coast.Cardiology and Heart Surgery, Cancer, Diabetes and Endocrinology, Gastroenterology and GI Surgery, Geriatrics, Neurology and Neurosurgery, Obstetrics and Gynecology, Orthopedics, Urology, Pulmonology and Lung Surgery, Ear, Nose, and Throat, Heart and Vascular Care, Women's Health
Patient Satisfaction ScoresRanked as the top hospital for patient satisfaction in Los Angeles, receiving four out of five stars based on HCAHPS survey data. In 2023, UCLA Health hospitals were among the top 15% in the nation for patient experience.4 out of 5 stars patient experience rating, 81% of patients would recommend (15% higher than state average)
Hospital Size (Number of Beds)Ronald Reagan UCLA Medical Center has 520 inpatient beds. UCLA Mattel Children's Hospital has 131 beds. Stewart and Lynda Resnick Neuropsychiatric Hospital at UCLA has 74 beds. UCLA Medical Center, Santa Monica has 281 inpatient beds. UCLA West Valley Medical Center has 260 beds.894 inpatient beds, 943 beds total, 139 ICU beds
Technology and EquipmentOne of the most technologically advanced hospitals in the world. Has 25 operating rooms.Da Vinci Surgical System for robotic surgeries, Computerized Physician Order Entry (CPOE) systems, bar code medication administration (BCMA) systems
Research and Innovation ProgramsResearch centers covering nearly all major specialties of medicine, nursing, and dentistry. Conducts research for a wide range of medical disorders and offers opportunities to participate in clinical trials. Known for its innovative approach to healthcare, integrating cutting-edge technology with compassionate care.$484 million in hospital-based research funding (as of 2018), fosters academic inquiry and innovative research
Teaching Hospital AffiliationPrimary teaching hospital for the David Geffen School of Medicine at UCLA and the UCLA School of Nursing.Primary teaching hospital for Northwestern University Feinberg School of Medicine
Insurance AcceptedAccepts Medicare and private indemnity insurance. They participate in over 100 local and national managed care networks, including HMO, PPO, and Medicare Advantage plans. Specific accepted plans include Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, Health Net of California, and UnitedHealthcare.Details available on hospital's website or by contacting billing department
Location and AccessibilityThe Ronald Reagan UCLA Medical Center is located in Westwood, Los Angeles, California. UCLA Health has numerous locations across Southern California and the Central Coast.251 East Huron Street, Chicago, Illinois, located on Northwestern University's Chicago campus in Streeterville, accessible via public transit
Emergency Room Wait TimesEmergency Room wait time for non-life-threatening conditions is about 2-6 hours.Not available
Infection RatesHospitals are compared to the number of infections expected, given the number of patients they care for. The Leapfrog Group provides a standardized infection ratio (SIR). Specific infection rates (Central line-associated bloodstream infections, Catheter-associated urinary tract infections, Surgical site infections, etc.) are tracked.SIR is 0.676, 15 MRSA bloodstream infections in 2023, 76 CDI infections in 2023, 23 CLABSIs in adult ICUs in 2023, 2 Neonatal ICU CLABSIs in 2023
Awards and AccreditationsAmerica's 50 Best Hospitals Award and America's 100 Best Hospitals Award . Accredited by The Joint Commission since 1966. "LGBTQ+ Healthcare Equality Leader" designation. Magnet Status for Nursing Excellence.Magnet recognition for nursing excellence, Top Performer on Key Quality Measures by The Joint Commission, America's 250 Best Hospitals Award , Outstanding Patient Experience Award , 5-star rating from CMS

Overall Comparison

UCLA Medical Center: Top 5 nationally, 4/5 stars patient satisfaction; Northwestern Memorial Hospital: Top 10 nationally, 81% patient recommendation rate, SIR is 0.676

Pros and Cons

UCLA Medical Center

Pros:
  • Top-ranked hospital nationally and in California
  • Wide array of specialty services
  • High patient satisfaction scores
  • Technologically advanced
  • Innovative research programs
  • Teaching hospital
  • Accepts a wide range of insurance plans
  • Cleanliness of facilities
  • Attentive and responsive medical staff
Cons:
  • Emergency Room wait times can be long (2-6 hours for non-life-threatening conditions)

Northwestern Memorial Hospital

Pros:
  • Consistently ranked as a top hospital
  • Wide range of specialty services
  • High patient recommendation rate
  • Advanced technology and equipment
  • Strong research and innovation programs
  • Teaching hospital affiliation
  • Magnet recognition for nursing excellence
  • 5-star rating from CMS
Cons:
  • Specific insurance plans accepted not detailed
  • Emergency room wait times not available
  • MRSA bloodstream infections reported in 2023
  • CDI infections reported in 2023
  • CLABSIs in adult and neonatal ICUs reported in 2023

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