AI-Powered Universal Comparison Engine

Medical centers: NewYork-Presbyterian Hospital vs. Mayo Clinic

Quick Verdict

Both NewYork-Presbyterian Hospital and Mayo Clinic are highly reputable medical institutions offering a wide array of services and advanced technologies. Mayo Clinic consistently ranks as the top hospital in the US, but NewYork-Presbyterian also holds a strong position, particularly in the New York region. The choice between the two may depend on location, specific medical needs, and personal preferences.

Key features – Side-by-Side

AttributeNewYork-Presbyterian HospitalMayo Clinic
Hospital Reputation and RankingRanked among the top hospitals in the US by U.S. News & World Report; #1 hospital in New York for over 20 consecutive years; Ranked #7 in the nation in 2022 and 2021; Evaluated based on clinical outcomes, level of nursing care, and patient experience.#1 hospital in the U.S. by U.S. News & World Report for multiple years; #1 in Newsweek's 'World's Best Hospitals' in 2025
Specialty Centers of ExcellenceTop five nationally in cardiology and heart surgery, neurology/neurosurgery, psychiatry, diabetes/endocrinology, and rheumatology; Centers of Excellence for pancreatitis and pancreatic cancer care; Centers of Excellence for cardiac care, neurosurgery, and women's and children's health services.Top-ranked in Diabetes & Endocrinology, Gastroenterology (GI) & GI Surgery, Pulmonology & Lung Surgery, Orthopedics, Neurology & Neurosurgery, Cancer, Cardiology, Heart & Vascular Surgery, Obstetrics & Gynecology
Advanced Technology and EquipmentUtilizes advanced technology, including machine learning; Implemented eICU system for remote patient monitoring; Uses robots for logistics and room service delivery; David H. Koch Center incorporates smart technology for a seamless patient experience.Advanced imaging technologies (MRI, CT, PET scans), AI, 3D printing, Division of Engineering for medical devices, Biomedical Imaging Resource Core
Patient Satisfaction ScoresConsistently received high ratings for patient satisfaction; 90% of patients would definitely recommend the hospital; Overall rating of 89 out of 100; High employee satisfaction.Five-star ratings for patient experience from CMS; above national averages; likelihood of recommending increased from 82.9% to 87.5% (2017-2021)
Range of Medical Services OfferedCancer care, digestive diseases, heart care, neurology & neurosurgery, organ transplantation, orthopedics, pediatrics, psychiatry & behavioral health, rehabilitation medicine, vascular medicine, and women's health; Comprehensive care for women's health; Specialized services such as cardiac catheterization, cardiac surgery, and transplant services.Primary and specialty care (cardiology, neurology, oncology, orthopedic surgery, gastroenterology); surgical services (general, minimally invasive, robotic, transplant); support services (physical therapy, mental health)
Research and Innovation ProgramsHub for medical innovation with over 2,000 clinical trials underway; Strong focus on medical research and education; Hauser Institute for Health Innovation to expand telehealth services.Integrates clinical practice, education, and research; Mayo Clinic Research Innovation; Mayo Clinic Center for Innovation (CFI); Mayo Clinic Ventures
Physician Expertise and CredentialsMore than 6,500 affiliated physicians; Affiliated with Columbia University Vagelos College of Physicians and Surgeons and Weill Cornell Medicine of Cornell University; All physicians at NewYork-Presbyterian Allen Hospital are on the faculty of Columbia University Vagelos College of Physicians and Surgeons.Large number of physicians and scientists known for expertise and compassionate care
Accessibility and Location ConvenienceMultiple campuses throughout the New York metropolitan area; Over 450 locations in NYC and Westchester; Offers digital health services.Campuses in Rochester, MN; Jacksonville, FL; Phoenix/Scottsdale, AZ; network in Minnesota, Wisconsin, and Iowa
Insurance Coverage and Billing TransparencyProvides information on standard charges; Accepts most insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, and UnitedHealthcare; Committed to providing accurate information about charges and payment options.Cost Estimator tool available
Emergency Care Services and Trauma LevelTop centers for emergency care; Designated as 911 Ambulance-Receiving Centers; Level I Adult Trauma Services; Level I Pediatric Trauma Services; Verified Level I trauma center.24/7 emergency care; Level I Trauma Center (Saint Marys Campus); Level III (La Crosse), Level II (Eau Claire)
Support Services and AmenitiesPatient transfers, surgical intensive care units, and burn care; Resources for patients and visitors; Pain management and psychosocial support.Physical therapy and mental health services
Telehealth and Virtual Care OptionsNYP OnDemand, including Digital Urgent Care and Virtual Visit; Virtual Urgent Care provides real-time telehealth access; Digital second opinions and digital consults.Virtual care options, Primary Care On Demand app, Express Care Online
PriceNot availableNot available
RatingsOverall rating of 89 out of 100Overall quality of care: High satisfaction scores

Overall Comparison

NewYork-Presbyterian Hospital: Ranked #7 nationally in 2022 and 2021, 90% patient recommendation rate, Overall rating of 89/100. Mayo Clinic: #1 hospital in the U.S., patient recommendation rate increased to 87.5% (2017-2021).

Pros and Cons

NewYork-Presbyterian Hospital

Pros:
  • Consistently ranked among the top hospitals in the US
  • Recognized in the top five nationally in several specialties
  • Utilizes advanced technology to improve quality of care
  • Offers a wide array of healthcare services
  • Hub for medical innovation with over 2,000 clinical trials underway
  • Multiple campuses throughout the New York metropolitan area
  • Offers various support services, including pain management and psychosocial support
  • Provides a suite of digital health services called NYP OnDemand
Cons:
  • Some reviewers express dissatisfaction with the staff's attitude and communication
  • Some cite instances of nurses being unprofessional or having nasty attitudes
  • Some cite difficulty getting in to see doctors
  • Some experienced a lack of support and minimal communication
  • Some reviewers cite issues with incorrect billing and a lack of transparency

Mayo Clinic

Pros:
  • Consistently recognized as a top hospital
  • Highly ranked in many medical specialty areas
  • Pioneering medical practices and dedication to advancing medicine
  • High patient satisfaction scores
  • Wide range of medical services
  • Integrates clinical practice, education, and research
  • Known for expertise and compassionate care
  • Offers Cost Estimator tool
  • Provides various support services
  • Offers virtual care options
Cons:
  • Some reviews mention a lack of communication
  • Some reviews mention concerns about out-of-pocket expenses
  • Some reviews mention a lack of patient respect and bedside manner
  • Areas for improvement include communication and individual attention to specific circumstances

User Experiences and Feedback