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Medical centers: NewYork-Presbyterian Hospital vs. Cedars-Sinai Medical Center

Quick Verdict

Both NewYork-Presbyterian Hospital and Cedars-Sinai Medical Center are highly-regarded hospitals with strengths in various areas. NewYork-Presbyterian excels in national rankings, the breadth of its services, and reduced ER wait times, while Cedars-Sinai is recognized for patient experience and its focus on compassionate care. Patient satisfaction scores are high for both, but Cedars-Sinai has faced some criticism regarding communication and cleanliness.

Key features – Side-by-Side

AttributeNewYork-Presbyterian HospitalCedars-Sinai Medical Center
Hospital ranking#1 in New York for 21 consecutive years, #7 in the nation in 2022 (U.S. News & World Report)Tied for #1 in California and Los Angeles in U.S. News & World Report's "Best Hospitals 2024-25". Named to the Honor Roll in U.S. News & World Report's "Best Hospitals 2024-25" rankings for the ninth consecutive year.
Specialty areas of excellenceCardiology and heart surgery (#1 in New York and #4 in the nation in 2022), neurology/neurosurgery, psychiatry, diabetes/endocrinology, rheumatology, top children's hospital in New York, heart, GI, and lung surgery (adult and pediatric), surgical oncology (colon, lung, ovarian, prostate, and uterine cancer surgeries)Nationally ranked in 11 specialties by U.S. News & World Report. High rankings in Cardiology, Heart & Vascular Surgery, Gastroenterology & GI Surgery, Orthopedics, Pulmonology & Lung Surgery, Neurology & Neurosurgery, Urology, Diabetes & Endocrinology, Obstetrics & Gynecology, Geriatrics, Cancer, and Ear, Nose & Throat.
Availability of advanced medical technologyeICU system for remote patient monitoring, Flat Panel Digital Mammography, Digital X-Ray, Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Positron Emission Tomography (PET), machine learning technology, Hauser Institute for Health Innovation (telehealth services)Known for advanced technology and facilities, including state-of-the-art operating rooms, a comprehensive cancer center, and a dedicated heart institute. Offers robotic surgery and minimally invasive techniques.
Patient satisfaction scoresOverall rating of 89 out of 100, 90 out of 100 would recommendNamed a 2023 Human Experience Guardian of Excellence Award winner by Press Ganey for achieving a high performance rating in consumer experience. 77% of patients reported they would definitely recommend the hospital, which is above the national and California averages.
Inpatient and outpatient services offeredWide range of inpatient, ambulatory, and preventative care services across all areas of medicine; full range of inpatient and outpatient services, community outreach and education at NewYork-Presbyterian Lower Manhattan HospitalOffers a wide range of services including cardiology, cancer treatment, orthopedics, and women's health. Provides emergency services, maternity services, rehabilitation services, mental health services, outpatient clinics, telehealth services, and community health programs. In FY23-24, Cedars-Sinai had 1,897,179 outpatient visits and 49,634 admissions.
Emergency room wait timesExpress Care telehealth program reduced nonurgent emergency department wait times by approximately two hoursSome reviews mention long wait times in the emergency room.
Number of bedsOver 4,000 beds across multiple campuses (e.g., 2,600 beds total, 862 at Weill Cornell, 738 at Columbia, 196 at Allen, 180 at Lower Manhattan, 535 at Queens, 506 at Brooklyn Methodist, 128 at Hudson Valley)915-bed teaching hospital.
Teaching hospital affiliationPrimary teaching hospital for Weill Cornell Medicine and Columbia University Vagelos College of Physicians and Surgeons; affiliated with Weill Cornell Medical College (Queens, Brooklyn Methodist)A teaching hospital affiliated with the David Geffen School of Medicine at UCLA.
Insurance plans acceptedAetna, Blue Cross Blue Shield, Cigna, EmblemHealth, UnitedHealthcare, Medicare, and MedicaidContracts with over 100 types of insurance plans, including HMO, PPO, POS, EPO, Medicare, and Medi-Cal.
Location and accessibilityMultiple campuses in New York metropolitan area (Manhattan, Queens, Westchester County); NewYork-Presbyterian Lower Manhattan Hospital is located south of Greenwich VillageLocated in the Beverly Grove neighborhood of Los Angeles. Easily accessible by public transportation, with ample parking and wheelchair accessibility. Close to bus stops.
Visiting hours and policiesGeneral visitation hours for adult patients are typically from 11:00 a.m. to 8:00 p.m. daily; two adult visitors are permitted at a time; visiting hours and policies may vary by location and unitTwo visitors at a time are allowed at the patient's bedside during visiting hours, but no visitors are allowed between 7-8 a.m. and 7-8 p.m. Visiting is at the discretion of the nurse.
Language support servicesFree communication assistance for patients and families with limited English proficiency, speech or visual impairment, or who are deaf or hard of hearing; professional interpreting services in multiple languages, available 24/7; sign language interpreting services via video interpreting and on-site interpretersOffers multilingual staff and interpreter services. Provides qualified interpreters, written information in other formats, and information written in other languages.

Overall Comparison

NewYork-Presbyterian: #7 in the nation in 2022, Overall rating: 89/100, Recommendation: 90/100. Cedars-Sinai: Tied for #1 in California, 77% of patients would recommend.

Pros and Cons

NewYork-Presbyterian Hospital

Pros:
  • Nationally ranked hospital
  • Top ranked in multiple specialties
  • Advanced medical technology
  • High patient satisfaction scores
  • Wide range of services
  • Reduced emergency room wait times
  • Teaching hospital affiliation
  • Accepts a wide variety of insurance plans
  • Multiple locations
  • Language support services
Cons:
  • Visiting hours and policies may vary by location and unit

Cedars-Sinai Medical Center

Pros:
  • High-quality medical care
  • Kind and professional nursing staff
  • Patients reported that they were given information about what to do during their recovery at home.
  • Contracts with many insurance plans
  • Known for providing a higher level of care for difficult-to-treat conditions
Cons:
  • Long wait times in the emergency room
  • Cleanliness issues in certain areas
  • Lack of communication between teams

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