Medical centers: Mayo Clinic (Rochester, MN) vs. Johns Hopkins Hospital (Baltimore, MD)
Quick Verdict
Both Mayo Clinic and Johns Hopkins are excellent hospitals with strengths in different areas. Mayo Clinic excels in patient satisfaction, while Johns Hopkins has a long history of top rankings and comprehensive support services.
- Both hospitals have strong reputations and are leaders in medical innovation and research.
- Mayo Clinic has higher patient satisfaction scores based on the provided metrics.
- Johns Hopkins has a more comprehensive language and cultural support system.
Key features – Side-by-Side
| Attribute | Mayo Clinic (Rochester, MN) | Johns Hopkins Hospital (Baltimore, MD) |
|---|---|---|
| Overall Reputation | Consistently ranked among the top hospitals; Recognized as a top choice by many ranking organizations. | Globally recognized academic medical center; U.S. News & World Report top 20 hospital; Ranked #1 overall by U.S. News & World Report for 21 consecutive years (1991-2020). |
| Patient Satisfaction Scores | Overall rating of 95 out of 100; 96 out of 100 would recommend. | High patient satisfaction reported; Healthgrades patient experience rating of 82%. |
| Innovation and Research Programs | Pioneering medical advancements through collaborative research; Doctors are working on over 12,000 clinical studies. | Leading research institution with significant contributions to medical advancements; Research is a foundation, yielding new insights and better treatments. |
| Cost Transparency | Offers an online cost estimator tool and provides a listing of standard charges. | Provides tools to estimate hospital bills and offers information on financial assistance. |
| Hospital Readmission Rates | COPD 30-Day Readmission Rate: 19.1%; Heart attack patients readmission rate: 10.8%; Heart failure patients readmission rate: 17.1%; Pneumonia patients readmission rate: 14.5%; Coronary artery bypass graft (CABG) surgery patients readmission rate: 10.2%; Hip/knee replacement readmission rate: 4.4%. | Tracks unplanned readmissions within 30 days; Achieved a 12.66% reduction in readmissions in 2016. |
Overall Comparison
Reputation: Both Top-Tier; Patient Satisfaction: Mayo Clinic Higher; Research: Both Leaders
Pros and Cons
Mayo Clinic (Rochester, MN)
Pros:
- Exceptional patient care
- Innovative treatments
- Groundbreaking research
- Top-ranked in many specialties
- High patient satisfaction
- Comprehensive patient support services
- Price transparency
Cons:
- Some insurance plans may require a physician referral
- Some individual reviews mention negative experiences, such as poor communication or difficulty navigating the system
Johns Hopkins Hospital (Baltimore, MD)
Pros:
- Globally recognized academic medical center
- Top-ranked hospital by U.S. News & World Report
- Renowned for expertise in various medical fields
- High patient satisfaction
- Leading research institution
- State-of-the-art facilities and innovative technologies
- Comprehensive patient support services
- Cost transparency tools available
Cons:
- Some reviews mention scheduling difficulties
- Some negative reviews mention cleanliness issues
User Experiences and Feedback
Mayo Clinic (Rochester, MN)
What Users Love
- Exceptional patient care
- Personalized treatment plans
- Compassionate staff
- High recommendation rate
Common Complaints
- Poor communication (in some individual reviews)
- Difficulty navigating the system (in some individual reviews)
Value Perception
- Recognized as a top choice by many ranking organizations
- Most recognized medical center
User Recommendations
- Patients gave an overall rating of 95 out of 100.
- 96 out of 100 patients would recommend this hospital to others.
- 87% of patients reported that their nurses "Always" communicated well.
- 86% of patients reported that their doctors "Always" communicated well.
- 78% of patients reported that their room and bathroom were “Always” clean.
Johns Hopkins Hospital (Baltimore, MD)
What Users Love
- Attentive and responsive care
- Enthusiastic student nurses
- Deep compassion from staff
- Effective communication by medical staff
- Clean rooms and bathrooms
- High recommendation rate
Common Complaints
- Scheduling difficulties
- Cleanliness issues (in some reviews)
Value Perception
- High-quality care
- Advanced medical treatments
- Comprehensive support services
User Recommendations
- Patients report high satisfaction with the level of care.
- Nurses and doctors 'always' communicated well.
- Room and bathroom were 'always' clean.
- Patients who reported YES, they would definitely recommend the hospital.