AI-Powered Universal Comparison Engine

Medical centers: Massachusetts General Hospital (Boston, MA) vs. Cleveland Clinic (Cleveland, OH)

Quick Verdict

Both Massachusetts General Hospital and Cleveland Clinic are excellent choices for healthcare, with strengths in different areas. Massachusetts General Hospital stands out for its patient experience and strong research program, while Cleveland Clinic is renowned for its cardiology and surgical expertise. The best choice depends on the specific medical needs and preferences of the patient.

Key features – Side-by-Side

AttributeMassachusetts General Hospital (Boston, MA)Cleveland Clinic (Cleveland, OH)
Overall Hospital Rating5-out-of-5 star rating from CMSU.S. News & World Report: #2 overall in the U.S. (2020-2021), #1 in Ohio (2025); Healthgrades: America's 250 Best Hospitals Award Leapfrog Group (fall 2023): 'A' grades for eight U.S. hospitals, three 'B', three 'C', and two 'D'
Specialty Rankings#1 in psychiatry, #4 in ophthalmology, #6 in ear, nose, and throat, #6 in neurology and neurosurgery, #6 in rheumatology, Recognized in 13 specialties by U.S. News & World Report#1 in the United States for cardiology and heart surgery for 14 years in a row; U.S. News & World Report 2025: #3 in Gastroenterology and GI Surgery, #3 in Cardiology, #5 in Geriatrics, and #8 in Obstetrics and Gynecology
Patient Experience ScoresOutstanding Patient Experience Award (Healthgrades and other), Patient Experience Rating is 84% (18% higher than national average)U.S. News & World Report: 4 out of 5 stars; Healthgrades: 81% patient experience rating (15% higher than the national average); HCAHPS survey measures patients' perspectives of their hospital care
Infection RatesSome ratings for infection safeguards were worse than expected, including respiratory failure following surgery and catheter-related bloodstream infections acquired at the hospitalInfection Prevention program focused on improving healthcare quality; Surgical site infection rates: 0% (2020), 2.4% (2021), 2.3% (2022), 3.0% (2023) for major cardiac, neurological shunt, and spine fusion procedures; Lower C. diff infection rates than the national average
Surgical Success RatesSurgical Care Excellence Award, Superior clinical outcomes in surgical care across 15 common in-hospital surgical proceduresLower-than-expected in-hospital mortality rates for isolated cardiac procedures; Three stars in all seven categories for major cardiac surgical procedures
Availability of Advanced Technologiesda Vinci Surgical System for robotic surgeryAt the forefront of advanced techniques, including robotic surgery; Advanced robotic techniques for heart and valve surgeries
Research Activity and InnovationWorld's largest hospital-based research program, Annual research budget exceeding $1.2 billion in 2021, Over 1,200 clinical trials ongoingMajor research center with the Lerner Research Institute; Global Center for Pathogen Research & Human Health; Partnership with IBM for high-performance computing
Number of Beds1,011 beds (increasing from 900 to 994 licensed beds)Main campus: 1,290 beds; Cleveland Clinic Foundation: 6,690 beds
Teaching Hospital StatusOriginal and largest teaching hospital of Harvard Medical SchoolAffiliated with multiple universities, including Case Western Reserve University School of Medicine; Cleveland Clinic Florida designated a Statutory Teaching Hospital
Insurance Coverage AcceptanceAccepts most health insurance plans, including Medicare and MedicaidAccepts Medicare, Medicaid, and various commercial plans; Accepts group health plans nationally
Distance and AccessibilityLocated in the West End neighborhood of Boston, Massachusetts. Accessible via the MBTA Red Line at Charles/MGH station.Main campus: 9500 Euclid Avenue, Cleveland, Ohio; Multiple locations in Northeast Ohio, other states, and international locations
Outpatient Services OfferedOutpatient visits are available at the Yawkey Center for Outpatient Care and other community locations.Family health centers, ambulatory surgery centers, and urgent care clinics; Outpatient surgery centers operate in conjunction with family health centers
PriceNot availableNot available

Overall Comparison

Massachusetts General Hospital: CMS Overall Rating 5/5, Patient Experience 84%; Cleveland Clinic: US News #2 in US, #1 in Ohio, Healthgrades Patient Experience 81%, #1 in Cardiology for 14 years.

Pros and Cons

Massachusetts General Hospital (Boston, MA)

Pros:
  • Top-ranked hospital in the nation
  • Recognized for outstanding patient experience
  • Surgical Care Excellence Award
  • Utilizes advanced technologies like the da Vinci Surgical System
  • Extensive research activity and innovation
  • Accepts most health insurance plans
  • Accessible via public transportation
Cons:
  • Some infection safeguard ratings were worse than expected
  • Long wait times in the emergency room
  • Large campus can be difficult to navigate

Cleveland Clinic (Cleveland, OH)

Pros:
  • High overall hospital rating by U.S. News & World Report and Healthgrades
  • Top-ranked in cardiology and heart surgery for 14 years
  • High patient experience rating (81% by Healthgrades)
  • Lower C. diff infection rates than the national average
  • Advanced surgical techniques, including robotic surgery
  • Major research center with the Lerner Research Institute
  • Accepts a wide range of insurance plans
  • Clear discharge information provided
  • Patient-centered care approach
Cons:
  • Variable Hospital Safety Grades from Leapfrog Group (A to D)
  • Some past reviews mention poor communication with patients
  • Some patients reported negative experiences with pain management
  • Long wait times for appointments in specialized departments
  • Issues with inaccurate cost estimates and unexpected bills reported

User Experiences and Feedback