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Job search platforms: ZipRecruiter vs. Indeed

Quick Verdict

Both ZipRecruiter and Indeed are valuable job search platforms, each with its strengths. Indeed's global reach, employer reviews, and resume builder make it a comprehensive choice. ZipRecruiter's straightforward pricing, 24/7 support, and resume optimization tools are advantageous, especially for entry-level or manual labor positions. The best choice depends on individual needs and job search priorities.

Key features – Side-by-Side

AttributeZipRecruiterIndeed
Job board diversity and reachDistributes job postings to over 100 job boards; uses AI to scan resumes and invite qualified candidates; good fit for specialty, entry-level, or manual labor jobs.#1 job site globally, operating in over 60 countries and available in more than 28 languages. Attracts candidates with diverse skill levels across various industries, from entry-level to skilled professionals. Aggregates job listings from company websites, job boards, and recruitment agencies.
Ease of job application processOffers a 'One-Click Apply' feature; job seekers can apply using their on-file resume; allows applying for most jobs without leaving the site.Allows candidates to upload resumes and use the 'Indeed Apply' integration for faster applications. You can apply directly through their site with just a few clicks.
Salary estimation accuracyOffers a compensation estimate service to add transparency to the job search.Salary estimates are updated weekly using data from employers and job seekers, considering factors like job title, experience, education, and location. Accuracy depends on data availability and may vary. More accurate in areas with pay transparency laws.
Job alert frequency and relevanceUsers receive notifications about relevant job openings based on their preferences and past searches; daily alerts from an 'AI recruiter'.Sends personalized notifications based on your criteria, delivering job postings directly to your email or in-app. You can customize alerts by keywords, locations, industries, and salary ranges, with daily or immediate notifications.
Resume visibility to employersEmployers can search by location, job title, skills, etc.; job seekers can opt into the Resume Database; visibility settings can be adjusted.Uploading your resume to Indeed makes you searchable by recruiters and hiring managers. You can set your resume to public (visible to employers) or private (only usable for applications).
Employer review availability and depthFocuses on job postings and job matching; Glassdoor is better for company reviews and salary data.Provides employer reviews from current and former employees, offering insights into company culture, salaries, and work environment.
Mobile app usability and featuresOffers a free mobile app for job seekers with resume upload, job alerts, and job application features.Offers a mobile app for iOS and Android. The app allows you to search jobs, create a profile, upload a resume, apply for jobs, save jobs, and view recent submissions.
Customer support responsivenessEmployer Help Center with documentation; 24/7 live chat or phone support.Doesn't have a phone number for customer support.
Pricing transparency for employersStraightforward pricing; different plans based on job slots and features; transparent pricing with no hidden fees.Offers both free and paid job posting options. Its pricing model includes 'Pay Per Click' (PPC) and 'Price Per Application' (PPA). With PPA, employers only pay for quality applications that meet the criteria set by deal breakers.
Filtering and search functionalityEmployers can search by various criteria; job seekers can filter by post date, distance, salary, etc.; search feature allows for keywords and locations.Allows users to search by job title, keywords, company name, salary, and location. Offers advanced filters for narrowing results by date posted, job type, location, company, and language. Boolean search operators (AND, OR, NOT) can further refine searches.
Tools for resume building/improvementOffers customizable job templates and advises candidates to optimize their resumes; more than 500 customizable job description templates.Offers a resume builder tool with ATS-friendly formatting and pre-filled suggestions.
Integration with other professional platformsIntegrates with external applicant tracking systems; allows resume upload from Dropbox, Google Drive, or LinkedIn; highest-tiered plan integrates with external applicant tracking system.Integrates with Workday for job postings.

Overall Comparison

ZipRecruiter distributes job postings to over 100 job boards. Indeed operates in over 60 countries and is available in more than 28 languages.

Pros and Cons

ZipRecruiter

Pros:
  • Offers a 'One-Click Apply' feature
  • Provides a compensation estimate service
  • Job Alerts system keeps users updated on new opportunities
  • Offers 24/7 U.S.-based support via live chat or phone
  • Straightforward pricing
  • Offers customizable job templates
  • Integrates with external applicant tracking systems
  • Allows resume upload from Dropbox, Google Drive, or LinkedIn
Cons:
  • Less popular for professional positions

Indeed

Pros:
  • Wide range of industries and job levels represented
  • Easy to apply for jobs directly through the platform
  • Personalized and customizable job alerts
  • Option to make resume visible to potential employers
  • Employer reviews provide helpful insights
  • User-friendly and feature-rich mobile app
  • Transparent pricing options for employers
  • Effective filtering and search options
  • Resume builder tool available
  • Integrates with other professional platforms
Cons:
  • Salary estimation accuracy varies based on data availability
  • No phone support for customer service

User Experiences and Feedback