Verizon Fios Home Internet 3 Gig is the superior choice if it is available in your area, offering faster speeds, better customer satisfaction, and reliable fiber-optic network. However, Spectrum Internet Gig has wider availability and may be a suitable option if Verizon Fios is not accessible.
| Attribute | Verizon Fios Home Internet 3 Gig | Spectrum Internet Gig |
|---|---|---|
| Download Speed (Maximum) | Up to 2.3 Gbps (2,300 Mbps) in select areas | Up to 1 Gbps (1000 Mbps) |
| Upload Speed (Maximum) | Up to 1.5 Gbps in select areas | Up to 35 Mbps |
| Contract Length | No contracts are required | No contracts |
| Data Caps | No data caps | No data caps |
| Installation Fee | A $99 installation fee may apply, but it is often waived for online orders or select plans | Can range from $19.99 to $65. Self-installation is an option. |
| Equipment Fee | Router is included at no additional cost. Whole-Home Wi-Fi is included with the 1 Gig and 2 Gig plans. | A modem is included for free. Advanced WiFi (router) is included with the Gig plan. |
| Bundling Options | Discounts are available for bundling with Verizon mobile plans. You can save up to $25 per month by bundling Fios internet with select 5G mobile plans. Bundling options include TV and phone services. | Bundling with Spectrum Mobile and/or TV services is available. |
| Technology (Fiber vs. Cable) | 100% fiber-optic network | Primarily cable (hybrid fiber-coaxial). Fiber-to-the-home options are available in select areas. |
| Availability | Available in eight northeastern states and Washington, D.C. These states include Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia. Verizon is set to expand its fiber footprint to 25 states by 2026 by merging with Frontier Fiber's existing network. | Available in 41 states, covering approximately 34% of the U.S. population. |
| Customer Service Rating | Verizon Fios has consistently received high customer satisfaction marks. It has been at the top of customer service metrics for ISPs and has consistently captured the top Eastern spot in J.D. Power's annual customer satisfaction ranking for over 10 years. In the 2024 American Customer Satisfaction Index, Verizon Fios scored 77 points, which was higher than the Fiber Internet Service Provider benchmark. | Mixed |
| Network Reliability | Verizon's fiber-optic network boasts 99.99% reliability. Fios is the most awarded network for internet speed and customer satisfaction over the past 10 years. | Reliable wired connection |
| Price | Pricing varies depending on if you have a Verizon mobile plan. It can range from $34.99 to $89.99. | Starting at $70.00/mo for the first 12 months |