Internet service providers: Verizon Fios Gigabit Connection vs. Xfinity Gigabit Extra
Quick Verdict
Verizon Fios is superior for users prioritizing symmetrical speeds and no data caps and who are within its limited coverage area. Xfinity is a better choice for users needing wider availability, but data caps and lower upload speeds are significant drawbacks.
- Verizon Fios offers symmetrical speeds and no data caps, while Xfinity has wider availability but includes data caps.
- Xfinity's download speeds can be slightly higher in certain areas, but upload speeds are significantly lower than Verizon Fios.
- Verizon Fios uses a 100% fiber-optic network, while Xfinity primarily uses a hybrid fiber-coax network.
Key features – Side-by-Side
| Attribute | Verizon Fios Gigabit Connection | Xfinity Gigabit Extra |
|---|---|---|
| Download Speed (Maximum) | Up to 940 Mbps | Up to 1.3 Gbps (1300 Mbps) in some areas, may be limited to 940 Mbps |
| Upload Speed (Maximum) | Up to 880 Mbps (symmetrical or near-symmetrical) | Up to 35 Mbps, some users report higher speeds after upgrades |
| Data Caps | None | 1.2 TB monthly data cap in most markets, $10 per 50GB overage, max $100, unlimited data available for extra fee |
| Price (Monthly) | As low as $89.99/month with Auto Pay, $79.99/month for one year | Varies by region, e.g., West region: starting price of $85/month, standard price of $95/month |
| Technology (Fiber vs. Cable) | Fiber (100% fiber-optic network) | Hybrid Fiber-Coax (HFC) network. Gigabit Pro offers fiber-optic service in select areas. |
| Availability (Coverage Area) | Select metro areas, primarily in the Northeast United States (9 states) | Wide coverage, check Xfinity website for specific area |
Overall Comparison
Download: Xfinity slightly better; Upload: Verizon Fios significantly better; Data Caps: Verizon Fios wins; Availability: Xfinity wins
Pros and Cons
Verizon Fios Gigabit Connection
Pros:
- Very High Download and Upload Speeds
- No Data Caps
- No Contracts
- Equipment Included
- Fiber Optic Network
- Good Customer Service
- Available Bundling Options
- Various Promotional Offers
- Reliable and Consistent Performance
- Transparent Service Details
Cons:
- Limited Availability (Northeast US)
- Installation Fees May Apply
- Speeds May Vary During Peak Hours
Xfinity Gigabit Extra
Pros:
- Wide coverage area
- Bundling options available
- Promotional offers available
Cons:
- Data caps
- Potential hidden fees
- Overage charges
- Actual speeds can vary
User Experiences and Feedback
Verizon Fios Gigabit Connection
What Users Love
- High bandwidth supports multiple devices streaming simultaneously without buffering.
- Known for reliability and consistent performance.
- Generally receives high customer satisfaction marks.
- Known for transparent service details with no hidden fees.
- Delivers close to the advertised speeds.
Common Complaints
- Some users have reported slightly lower speeds during peak hours.
Value Perception
- Competitive pricing compared to other fiber internet providers.
Xfinity Gigabit Extra
What Users Love
- Gigabit Extra should support multiple devices streaming simultaneously
Common Complaints
- Actual speeds can vary due to factors like network traffic, device capabilities, and connection type.
- Potential hidden fees include equipment rental fees, installation fees, and price increases after the promotional period.
- Some users have reported not achieving the advertised speeds, especially during peak hours.
Value Perception
- Xfinity's gigabit service is generally competitively priced compared to other providers, but equipment fees and data caps can affect the overall value.