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Internet service providers: Starlink vs. Cox Gigablast

Quick Verdict

Starlink is a better option for users in rural or remote areas where cable internet is not available, and who value unlimited data. Cox Gigablast is a better choice for users who prioritize faster download speeds and have access to its cable network, but are mindful of data caps and potential contract requirements.

Key features – Side-by-Side

AttributeStarlinkCox Gigablast
TechnologySatellite internet using a low Earth orbit (LEO) constellationPrimarily cable internet network, some areas use fiber optic network
Download Speed (Maximum)Up to 300 Mbps. The Starlink Mini can deliver up to 100Mbps download. Some users have experienced speeds over 100 Mbps.Up to 1,000 Mbps (1 Gbps), some areas up to 2,000 Mbps (2 Gbps)
Upload Speed (Maximum)Typically between 5 and 20 Mbps. The Starlink Mini can deliver up to 10Mbps upload.Typically 35 Mbps, some locations up to 100 Mbps or symmetrical speeds up to 1000 Mbps
Data CapResidential plans offer unlimited data, but Residential Lite may be deprioritized during peak hours. Some plans have a monthly 1 TB data cap for non-business users. Priority plans have specific amounts of high-speed data.1.25 TB per month
Contract LengthGenerally, no contract is required.A 1-year contract may be required for the best pricing. No annual contract option available.
Price per MonthResidential plans start at $80 per month. Roam plans start at $50 per month. The standard Residential plan starts at $120 monthly, not including monthly equipment costs.Starting around $99.99/month, increasing to $119.99 or more after the first year
Equipment FeesStandard equipment costs around $349. It can range from $99 to $599 depending on promotions and location. Refurbished equipment may be available for $199. Business plans have higher equipment costs.$10.99/month for WiFi gateway (can be avoided by using own modem and router)
Installation FeesSelf-installation is designed to be easy. Professional installation may be available for around $199-$480.May be included in monthly rental fee; free professional installation sometimes offered as part of promotions
Coverage AreaAvailable in over 130 countries and territories. Starlink is fully operational and services every state in the United States.Available in 19 states, but limited to certain areas within Cox's service footprint
Customer Service RatingNot specified in the provided context.Mixed customer reviews, service quality varies by location
Bundling OptionsNot specified in the provided context.Bundling with TV and phone services available; bundles around $218.99/month
Latency/Ping25 to 60 ms on land. Can be 100+ ms in remote locations. As low as 20 ms has been measured. Typical pings between 80 ms and 180 ms can be expected.Not available
Data CapResidential plans offer unlimited data, but Residential Lite may be deprioritized during peak hours. Some plans have a monthly 1 TB data cap for non-business users. Priority plans have specific amounts of high-speed data.1.25 TB per month

Overall Comparison

Starlink: Up to 300 Mbps download, unlimited data on some plans, available in 130+ countries. Cox Gigablast: Up to 1 Gbps download (in some areas 2 Gbps), 1.25 TB data cap, available in limited areas of 19 states.

Pros and Cons

Starlink

Pros:
  • Available in over 130 countries and territories
  • Designed to withstand various weather conditions
  • Self-installation is designed to be easy
  • Generally, no contract is required
  • Unlimited data on residential plans
Cons:
  • Speeds may be lower than expected during high usage
  • Residential Lite will be deprioritized compared to Residential service during peak hours
  • Significant weather can cause service degradation
  • Moderate to heavy rain, snow, and hail can cause momentary service dropouts
  • Severe weather events such as electrical thunderstorms or heavy rain can potentially affect signal quality
  • Priority plans may impose a 1Mbps speed cap if you exceed your monthly data allotment

Cox Gigablast

Pros:
  • High download speeds up to 1 Gbps (in some areas up to 2 Gbps)
  • Fiber-based network less susceptible to interference
  • Bundling options available with TV and phone services
  • Option to avoid equipment fees by using own modem and router
Cons:
  • Upload speeds may be limited to 35 Mbps in some areas
  • 1.25 TB monthly data cap with overage charges
  • Price increases after the first year
  • Mixed customer reviews regarding customer support
  • A 1-year contract may be required for best pricing
  • Actual monthly cost can be higher than advertised due to taxes and fees

User Experiences and Feedback